May 2010 - Present
May 2007 - Mar 2010
Professional Force Systems
Summary of Responsibilities: 1.Improvement of existing system, ie. Customer Relation Management systems based on customer specifications mostly written in Visual Basic 6 and Oracle for its backend 2.Performed and documented the Quality Assurance Testing 3.Debugs system malfunctions and deploy fix to customer site 4.Modification of websites using Adobe Photoshop and Macromedia Dreamweaver
Mar 2008 - Mar 2010
SAP Functional support analyst. Act as a level 2 support for all inquiries for SAP R/3 Sales and Distribution (SD) and Materials Management (MM) modules primarily sent by users from the Yamaha subsidiary in Canada. Manages SAP R/3's AUTO job manager and contacts responsible application team members during incident of malfunction. Maintains program documentations, technical specifications, written in both English and Japanese. Summary of responsibilities: 1. SAP Functional support analyst. 2. Analyzes business and functional nature of user's inquiries primarily in modules Sales and Distribution (SD) and Material Management (MM) 3. Monitors the A-AUTO job manager, which is a system that handles all automatic jobs running on the SAP platform 4. Manages all technical documents for the deployed SAP system 5. Proofreads all English-written document that is presented in a way users would comprehend
Aug 2003 - May 2007
System Support Analyst
Main web system support analyst which is responsible for management of corporate-wide 10 web application systems, written in different web programming languages (ie. C-CGI, Java, ASP, .NET, etc.) using different SQL backend applications (Sybase, Microsoft SQL 2000, Oracle) with the following responsibilities and achievements: 1. Responsible for customization, configuration, and enhancement related system issues and involves in the entire program life cycle from planning to maintenance. 2. Handling tickets on day to day basis. Acts as support on-call during non-office hours, 24 hours a day, 7 days a week 3. Preparing and maintaining functional specification documents and end user training documents 4. Involves in system disaster and recovery events 5. Maintains program source codes using Rational Clearcase 6. Work closely with Business Process Analysts to provide the best solution for the system.
Oct 2002 - May 2003
Wireless Internet Solutions, Inc.
Involved in the development of the web-based application written in ASP.NET used to configure a SMS-based emailing system. Analyzes system requirements needed which conforms to client requests. Performs end-to-end system testing performed on-site. Answers to client calls for troubleshooting. Summary of responsibilities: 1. Developed a web-based system configuration program written in ASP.NET with backend database as Microsoft SQL 2000 2. Responds to client calls, on-site technical supports 24 hours a day, 7 days a week. 3. Performs end-to-end system testing, sends bug reports for responsible developers 4. Manages product packages, technical documents, and system testing documents.
May 1999 - Sep 2002
BS Mathematics Minor in Computer Applications
De La Salle University
Photography, feasibility studies, information gathering, customer support, reading books
To join a company where I can work for long term and maximize my skill as I go along with the company's growth.