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Al Akeem j. Sadler

Customer Service Representative/ Management  

Work experience

Sep 2015Jan 2017

Charley's Landscaping

Landscape or maintain grounds of property using hand or power tools or equipment. Workers typically perform a variety of tasks, which may include any combination of the following: sod laying, mowing, trimming, planting, watering, fertilizing, digging, raking, sprinkler installation, and installation of mortarless segmental concrete masonry wall units.
Jan 2015June 2015

Assistant Manager

Sizemore Inc.

Janitorial Manager

 Driven a company Vehicle to assure that all janitorial supplies, were sufficiently delivered at every contracted location.

• Assigned schedules and ensure that all schedules are followed
• Over see appliance and equipment repair and maintenance
• Managed cleaning activities inside buildings
• Oversee mopping and dusting activities
• Trained new hires in managing vacuuming and shampooing activities
• Motivate employees constantly
• Managed complaints

Jan 2014Apr 2014

Customer service

Bi-Lo Inc.
  • Provide continuous attention to customer needs; educate customers on self-

            checkouts; greet, assist, and thank customers in a prompt, courteous and friendly


  • Address customer issues/complaints and resolve to full satisfaction of customer

            immediately, within company guidelines while maintaining composure and

            professionalism; appropriately escalate issues to management with a positive


  • Coordinate daily store cash and accounting functions in accordance with company

            guidelines, policies and procedures and management instruction.

  • Maintain knowledge of front end operations and stay current on changes in policies

            and procedures in order to preserve and proactively support department service

            levels and accountability.

  • Manage ACM lanes according to company standards and policies; ensure each self

            -checkout lane is properly opened, appropriate reports are printed and cash

            maintenance requirements are performed.

  • Troubleshoot problems with front end equipment through self-help icon on computer

            desktop or by contacting the retail service help desk as needed.

  • Stock front end products; restock and use supply items efficiently to eliminate waste

            and to maintain the lowest supply cost.

  • Exhibit professional telephone etiquette and ensure connection to the appropriate

            department or associate.

  • Maintain confidentiality of information.
  • Put up discarded or returned merchandise.
  • Keep work area clean, orderly, and free from safety hazards; report faulty equipment

            and hazards to management.

  • Perform cashier associate duties, as necessary.
Apr 2013Sep 2013

Stocking Associate


• Deal with incoming stock deliveries during the night by assisting in unloading trucks

• Sort out received items and make piles according to types of materials

• Transport freight to the sales floors after sorting and ensuring that sufficient quantity has been delivered

• Ensure that any excess materials are placed in storage rooms

• Handle stock inventory and make sure that it is accurate by rechecking it

• Ensure that items are marked properly before they are sent to the sales floors

• Place price tags on items and ensure that barcodes are correctly placed

• Stock shelves with items by making sure that items are brought forward

• Clean and dust items and shelves

• Follow company rules and protocols governing top product placement activities

• Assist customers shopping during night hours by providing them with product information

• Accompany customers to required shelves and provide them with price and expiry information

• Ensure that no damaged or expired items are placed on shelves

• Gather shopping carts and baskets and ensure that they are in good working order

• Report any damages to shelves, carts or baskets to the supervisor on immediate basis.

Oct 2012Jan 2013

Warehouse Associate

Amazon Inc.

* Regular attendance and punctuality
* Receive products using radio frequency scanners.
* Relocate products using forklifts, pallet jacks and walkie-riders
* Pick customer orders on all levels of a multi-level mezzanine
* Pack and ship customer orders* Troubleshoot problems to resolution
* Understand all aspects of production
* Adhere to strict safety, quality, and production standards
* Be willing to work on powered equipment (i.e forklift or cherry picker)

* Stand and/or walk during shifts between 8 and 12 hours long (flex and part-time shifts may vary)
* Lift and move up to 60 pounds
* Lift, bend, reach above the head, kneel, crouch, and/or stretch during shifts between 8 and 12 hours long (flex and part-time shifts may vary)
* Push and pull product up to 60 pounds during shift between 8 and 12 hours long (flex and part-time shifts may vary)
* Engage in full manual dexterity in both hands and wrists
* Work on a secure mezzanine at a height of 30-40 feet (equivalent to a 3rd or 4th story building)
* Continuously climb and descend four stories of stairs safely Work Environment
* Work with and/or around moving mechanical parts
* Noise level varies and can be loud
* Temperature in the warehouse varies between 60 and 95 degrees, and will occasionally exceed 95 degrees
* Working nights, weekends, and/or holidays may be required
* Overtime is often required (sometimes on very short notice)


Feb 2012Oct 2013

20-25 Semester hours

Midlnads Tech College

Working Toward an Associates Degree in business management.

Jan 2006May 2009

High School Diploma

Spring Valley


Assistant managing
  • Sound knowledge of sales and marketing principles
  • Ability to manage multiple-tasks
  • Excellent written/verbal communication skills
  • Strong decision-making skills
  • Ability to lead a team
  • Excellent written and verbal communication skills
  • Confident, articulate, and professional speaking abilities (and experience)
  • Empathic listener and persuasive speaker
  • Writing creative or factual
  • Speaking in public, to groups, or via electronic media
  • Excellent presentation and negotiation skills

Microsoft Office XP, Microsoft Office 2000, Microsoft Office 1997, MS Word, MS Access, MS Excel, MS FrontPage.