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Al Akeem j. Sadler

Customer Service Representative / Management / Stocker

Work experience

Feb 2018June 2018

Merchandiser

Coca-Cola inc.

Worked the local store Areas to Assure that Coca-Cola Products were Properly shelved and up to date. this job contained Customer Service, as Well as Lifting product up to 50 lbs or More.

Sep 2015Feb 2018

Charley's Landscaping

Landscape or maintain grounds of property using hand or power tools or equipment. Workers typically perform a variety of tasks, which may include any combination of the following: sod laying, mowing, trimming, planting, watering, fertilizing, digging, raking, sprinkler installation, and installation of mortarless segmental concrete masonry wall units.
Jan 2015July 2015

Assistant Manager

Sizemore Inc.

Janitorial Manager

 Driven a company Vehicle to assure that all janitorial supplies, were sufficiently delivered at every contracted location.

• Assigned schedules and ensure that all schedules are followed
• Over see appliance and equipment repair and maintenance
• Managed cleaning activities inside buildings
• Oversee mopping and dusting activities
• Trained new hires in managing vacuuming and shampooing activities
• Motivate employees constantly
• Managed complaints

Dec 2013Aug 2014

Stocking Associate

Bi-Lo Inc.
  • Provide continuous attention to customer needs; educate customers on self-

            checkouts; greet, assist, and thank customers in a prompt, courteous and friendly

            manner.

  • Address customer issues/complaints and resolve to full satisfaction of customer

            immediately, within company guidelines while maintaining composure and

            professionalism; appropriately escalate issues to management with a positive

            attitude.

  • Coordinate daily store cash and accounting functions in accordance with company

            guidelines, policies and procedures and management instruction.

  • Maintain knowledge of front end operations and stay current on changes in policies

            and procedures in order to preserve and proactively support department service

            levels and accountability.

  • Manage ACM lanes according to company standards and policies; ensure each self

            -checkout lane is properly opened, appropriate reports are printed and cash

            maintenance requirements are performed.

  • Troubleshoot problems with front end equipment through self-help icon on computer

            desktop or by contacting the retail service help desk as needed.

  • Stock front end products; restock and use supply items efficiently to eliminate waste

            and to maintain the lowest supply cost.

  • Exhibit professional telephone etiquette and ensure connection to the appropriate

            department or associate.

  • Maintain confidentiality of information.
  • Put up discarded or returned merchandise.
  • Keep work area clean, orderly, and free from safety hazards; report faulty equipment

            and hazards to management.

  • Perform cashier associate duties, as necessary.
Feb 2013Oct 2013

Stocking Associate

Wal-mart

• Deal with incoming stock deliveries during the night by assisting in unloading trucks

• Sort out received items and make piles according to types of materials

• Transport freight to the sales floors after sorting and ensuring that sufficient quantity has been delivered

• Ensure that any excess materials are placed in storage rooms

• Handle stock inventory and make sure that it is accurate by rechecking it

• Ensure that items are marked properly before they are sent to the sales floors

• Place price tags on items and ensure that barcodes are correctly placed

• Stock shelves with items by making sure that items are brought forward

• Clean and dust items and shelves

• Follow company rules and protocols governing top product placement activities

• Assist customers shopping during night hours by providing them with product information

• Accompany customers to required shelves and provide them with price and expiry information

• Ensure that no damaged or expired items are placed on shelves

• Gather shopping carts and baskets and ensure that they are in good working order

• Report any damages to shelves, carts or baskets to the supervisor on immediate basis.

Oct 2012Jan 2013

Warehouse Associate

Amazon Inc.

* Regular attendance and punctuality
* Receive products using radio frequency scanners.
* Relocate products using forklifts, pallet jacks and walkie-riders
* Pick customer orders on all levels of a multi-level mezzanine
* Pack and ship customer orders* Troubleshoot problems to resolution
* Understand all aspects of production
* Adhere to strict safety, quality, and production standards
* Be willing to work on powered equipment (i.e forklift or cherry picker)

* Stand and/or walk during shifts between 8 and 12 hours long (flex and part-time shifts may vary)
* Lift and move up to 60 pounds
* Lift, bend, reach above the head, kneel, crouch, and/or stretch during shifts between 8 and 12 hours long (flex and part-time shifts may vary)
* Push and pull product up to 60 pounds during shift between 8 and 12 hours long (flex and part-time shifts may vary)
* Engage in full manual dexterity in both hands and wrists
* Work on a secure mezzanine at a height of 30-40 feet (equivalent to a 3rd or 4th story building)
* Continuously climb and descend four stories of stairs safely Work Environment
* Work with and/or around moving mechanical parts
* Noise level varies and can be loud
* Temperature in the warehouse varies between 60 and 95 degrees, and will occasionally exceed 95 degrees
* Working nights, weekends, and/or holidays may be required
* Overtime is often required (sometimes on very short notice)

20072013

Stocker/ Bagger

fort jackson Commisary

helping put purchased groceries into bags for customers and sometimes carrying those bags out to customers' cars. 

Education

Feb 2012Oct 2013

20-25 Semester hours

Midlnads Tech College

Working Toward an Associates Degree in business management.

Jan 2006May 2009

High School Diploma 

Spring Valley  High Shcool

Skills

Assistant managing
  • Sound knowledge of sales and marketing principles
  • Ability to manage multiple-tasks
  • Excellent written/verbal communication skills
  • Strong decision-making skills
  • Ability to lead a team
Communication
  • Excellent written and verbal communication skills
  • Confident, articulate, and professional speaking abilities (and experience)
  • Empathic listener and persuasive speaker
  • Writing creative or factual
  • Speaking in public, to groups, or via electronic media
  • Excellent presentation and negotiation skills
Computer

Microsoft Office XP, Microsoft Office 2000, Microsoft Office 1997, MS Word, MS Access, MS Excel, MS FrontPage.

Physical Abilties

the ability to lift, push and pull heavy loads on a repeated basis. ability to lift 50- 70 lbs , as well as bend over, reach above head and kneel frequently.