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Personal Info

Date of Birth & Place :

08/08/1982  UAE , Abu Dhabi

Nationality: Sudanese 

Visa status: Employment Visa

Address: UAE, Sharjah- Al Taawun

Marital Status: Married

 D/L : UAE Valid Driving License


Over 6 Years Experience in Administration and HR with High performing, persistent, focused And dedicated a dynamic administrative professional with comprehensive experience by Providing  superior support to Top - Level Managers , In-charge of HR Operations with 130 Employees , solid back ground in UAE Labour Law , organized all hiring processes from start-To-finish, I am looking to take on new challenges and additional responsibilities.

Work History


Executive Secretary & HR Coordinator

Dubai International Driving Center (Drive Dubai)
  • Managed confidential correspondence and performed a full range of executive Administrative duties. planned and coordinated quarterly board meetings, calendar Management drafting Letters, memos and circulars .
  •  Oversaw various administrative function supporting center General Manager that are Highly confidential and sensitive Matters. 
  •  Translating circulars ,training manuals, contracts , Legal documents.
  • Managed full spectrum of HR operations including  interviewing ,hiring tests , posting Openings online , shortlisting candidates and selection process,disciplinary actions Procedure, offer letters.
  • Improved the effectiveness of storing and retrieving archived personnel documents & Passports through the development of guidelines for records retention.
  • Managing Instructors Roads and Transport Authority Permit (Tasreeh) New/Renewal /categories addition and coordinating with RTA to get the practical/theory tests Appointment for the  instructors/Administered.
  • RTA permissions such as promotions , courses prices , Kiosks , training fleet Additions .
  • processing health insurance for employees and dependents Addition /Deletion .
  • Liaison with PRO  issuing Employment Visa/Renewal/Cancellation /Absconding cases & Dealing with the  governmental authorities  DNRD,MOL,RTA,DCD, and others.

Customer Service Executive

Future Card Industries U.A.E – Sharjah
  •  Led customers orders processing through production to the shipping. Managed Middle East & North Africa region major and biggest Banking, Telecom orders & maintain existing Key client accounts to ensure increased sales revenue and increased profitability whilst ensuring client retention & satisfaction.
  • Work with the technical, designs and costing departments in order to offer existing and Prospective clients innovative product and business solutions


Sales Executive

DU TELECOM EITC - Abu Dhabi (Flagship Store) 
  •  Acting Floor in-charge Headed and redirected customer complaints Technical and billing Disputes and dealing with all escalated complaints and inquiries effectively,achieving highest level of customer satisfaction .
  • Selling & Promoting products/services (Mobile plans, internet connectivity, SIM cards, fixed Lines)

Office Manager & Admin officer

Kawleen International for Trading Co. Ltd
  • Planned and managed day to day operations for the GM Office.
  • Executed team administrative affairs &Translation
  • Manage Import operations communicating and coordinating with the suppliers &Banks, Tracking of Shipments, preparation of customs clearing documents and follow up With the Customs Clearing Agents.
  • Assigned to find prospective vendors Within Building Materials Industry .
  • Travel arrangements ,abroad property management, vendor coordination, etc.)
  • Responsible for General Manger petty expenses.



Jordanian Sudanese College for Science & Technology (JSCST)

Graduated with Three years Diploma Degree in Information Technology  Specialized in

(Administration & Accounting )with 3.1 GPA.


Business Administration

Open University of Sudan 

Last Semester

PC Skills

  • Systems knowledge - proficiency in all MS Office programs Microsoft Office ,CRM Siebel,  ERP (Orion / Orbit) , BSCS, WINCASH,Payment Gateway,E-Serv,VB,Oracle.


-  Arabic Native

- English Fluent