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Personal Info

Date of Birth & Place :

08/08/1982  UAE , Abu Dhabi

Nationality: Sudanese 

Visa status: Employment Visa

Address: UAE, Sharjah- Al Taawun

Marital Status: Married

 D/L : UAE Valid Driving License

Summary

Over 5 Years Experience in Administration and Office Management with superior support to Top - Level Managers , an In-charge of HR department Managing 150 staff  , solid back ground on UAE Labour Law , organized all hiring processes from start-to-finish, I am looking to take on new challenges and additional responsibilities.

Work History

19/06/2016Present

Executive Secretary & HR Coordinator

Dubai International Driving Center (Drive Dubai) - Semi Government
  • Managed confidential correspondence and performed a full range of executive administrative duties. planned and coordinated quarterly board meetings, calendar management drafting Letters, memos and circulars .
  •  Oversaw various administrative function supporting DIDC Manager  that are highly 
    confidential and sensitive Matters. 
  •  Translating circulars ,training manuals, contracts , Legal documents.
  • Managed full spectrum of HR operations including  interviewing ,hiring tests , posting vacancies, Shortlisting candidates and selection process,disciplinary actions procedure, Offer Letters on boarding, personnel files & records.
  • processing health insurance for employees and dependents Addition /Deletion .
  • Liaison with PRO  issuing Employment Visa/Renewal/Cancellation /Absconding cases & dealing with the  governmental authorities  DNRD,MOL,RTA,DCD, and others.
  • Managing Instructors Roads and Transport Authority Permit (Tasreeh) New/Renewal /categories addition and coordinating with RTA to get the practical/theory tests appointment for the  instructors.
05/03/201320/11/2014

Customer Service Executive

Future Card Industries U.A.E – Sharjah
  •  Led customers orders processing through production to the shipping. Managed Middle east & North Africa region major and biggest Banking, Telecom orders & maintain existing key client accounts to ensure increased sales revenue and increased profitability whilst ensuring client retention & satisfaction.
  • Work with the technical, designs and costing departments in order to offer existing and prospective clients innovative product and business solutions

26/12/201013/03/2013

Sales Executive

DU TELECOM EITC - Abu Dhabi
  •  Acting Floor in-charge Headed and redirected customer complaints Technical and billing disputes and dealing with all escalated complaints and inquiries efficiently and effectively,achieving highest level of customer satisfaction .
  • Selling & Promoting products/services (Mobile plans, internet connectivity, SIM cards, fixed lines)
11/12/200625/10/2010

Office Manager & Admin officer

Kawleen International for Trading Co. Ltd
  • Planned and managed day to day operations for the GM Office.
  • Executed team administrative affairs &Translation
  • Manage Import operations communicating and coordinating with the suppliers &Banks, Tracking of Shipments, preparation of customs clearing documents and follow up With the Customs Clearing Agents.
  • Assigned to find prospective vendors Within Building Materials Industry .
  • Responsible for General Manger petty expenses.

Education

20022006

Information Technology 

Jordanian Sudanese College for Science & Technology (JSCST)

Graduated with Three years Diploma in Information Technology  Specialized in

(Administration & Accounting ) .

2018

Business Administration

Open University of Sudan 

Last Semester

PC Skills

  • Systems knowledge - proficiency in all MS Office programs Microsoft Office ,CRM Siebel,  ERP (Orion / Orbit) , BSCS, WINCASH,Payment Gateway,E-Serv,VB,Oracle.

Languages

-  Arabic Native

- English Fluent