Akosua Garwood


Highly talented health services professional with strong background in coordinating the development of planning and financial forecasting information for healthcare companies (hospitals) monitoring costs and utilization statistics; analyzing trends, variances; and report preparation for the CFO. Diversified healthcare consulting experience includes Auditing, Access care, CDM, Charge Capture, Customer Service, Denial Management Strategy and Performance Improvement. Excellent interpersonal and problem solving skills.

Work History

Work History
Jan 2008 - Present


Jan 2008 - Present

Financial Specialist

Financial Specialist: Maintain and analyze data related to the financial performance of hospital departments, by compiling and reporting information as requested by management.

·Collaborate with hospital departments to obtain required information needed for financial statements.

·Maintain weekly/monthly dashboard of key indicators and external benchmarks as defined by management.

·Participate in cross-functional meetings to discuss and present current projects and findings.

·Monitor performance of service line financial objectives, including volume, expense savings, and revenue enhancement, while analyzing variance between actual and budgeted revenue/expenses, on an ongoing basis.

·Support senior management with compilation of information needed for the preparation and maintenance of the revenue cycle (macro) model and balanced scorecard model, which supports organizational goals to maximize realizable revenue, minimize denials, and accelerate cash flows.

·Knowledgeable about Medicare/Medicaid regulations as well as compliance of all HIPPA privacy laws.

May 2004 - May 2007

Internal Audit Consultant

Internal Audit Consultant:Performed financial restatement audit for healthcare client and researched extensive transaction activities during a forensic accounting project.

·Communicated effectively with the internal audit team to assist in performing SOX 404 testing, numerous balance sheet reviews, test controls, revenue cycles and tracing details of invoices.

·Streamlined operations by reconciling cash and bank account statements.

·Resolved inconsistencies with journal entries analyzed ledger accounts and documented reconciliation process in support of best practices.

·Spearheaded efforts for the implementation of process improvement. Supervised 12 admin staff to ensure evident collection methods are conducted in a restatement library, reducing operation time by 42% in 2 months.

·Improved internal control accuracy procedures by 75% in 8 months.

·Gained comprehensive understanding of client’s operations and utilized knowledge on engagement.

Aug 2003 - Dec 2003


Marketing (Team) Consultant (MBA Internship): Researched and analyzed the competitive position and market trends for the Cleveland Clinic Outpatient Rehab Systems, in order to increase competitive advantage and assess various strategies for growth.

·Developed a marketing plan to implement strategies for outpatient volumes in Physical Medicine & Rehabilitation Programs, that resulted in a 10% increase within six months; the marketing plan improved overall unit efficiency.

·Performed segmentation analyses to identify key patient groups for target advertising and achieved high evaluation and unit recommendations from hospital staff (including executive administrators and physicians).


Aug 2002 - May 2004


Sep 1994 - Sep 1997

BSc (with honours)

University of Hertfordshire