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Summary

A talented Business Manager cum Guest Writer with about 4 years of management experience spanning administration, supervision in retail and hospitality services where customer base was increased astronomically and newly creative designs of bed-making were invented, respectively. Moreso, achievements have been recorded on special industry reports on Nigerian Hospitality and Real Estate markets for ACTLAP Group and Jackrobbins Consulting, correspondingly, on a contract basis.  

Invariably, other fields of keen interests are: Customer Service Experience, Conflict Management, Communication and Social Media: Facebook, InstagramTwitter, Linkedin et al. A skilled communicator; able to maintain cultural sensitivity to promote team cohesiveness, meticulously simplifying solutions to the best satisfaction of the target audience. Ability to harness personal, new challenges while maintaining a focus on the bottom line; and always maintaining a positive attitude and strong work ethics.

Skills

Problem-solving

Highly creative, analytic , thinking-outside-the-box to proffering solutions in the nick of time.

Management

Well-experienced in motivating subordinates, coordinating huge resources; and savvy in prioritizing needs to be met  within a required time frame.  

Interpersonal/Team Building

Ability to relate very well among people of diverse background with peaceful co-existence to achieve a common  and collective goal.

Drafting

Reports writing, memos and minutes with excellent  English grammar.

IT/Computer Literacy

A good knowledge of  Word, Excel,  graphics skills and the new media.

Adaptabilty

The flexibility to infuse into new challenging roles; hands-on.

Work experience

January, 2016Date

Business Manager/Guest Writer

Life-changing Booksellers, Uruagu Nnewi, Anambra State.
  • Traveling to purchase inspirational/textbooks, in-put the data on computer using Excel.
  • Direct sales to customers about, at least, 20 books per day.
  • Ability meet the demands/orders made by customers promptly.
  • Ensuring sending greetings to the esteemed customers on their birthdays.
  • Having written reports on Real Estate, Hospitality and Sex Education.
Dec 2013May 2014

Supervisor, Housekeeping/internal Control

Brighton Hotel and Suites, Ibadan, Nigeria.

A Supervisor, Housekeeping/Internal Control that coordinated the functions of housekeeping department. Creatively developed the new styles of making beds for esteemed guests to their satisfaction which had gained regular commendations. In addition, harmonized efficiently the assigned administrative duties including supportive secretariat responsibilities.

Achievements:

  • Properly administered and coordinated functions of team of housekeepers.
  • Tactically applied the learned skills to resolve inherent conflicts within the team.
  • Fully reviewed the daily sales records of all the departments for accuracy.
  • Submitted weekly reports to the Management to examine the level of progress.

 

Nov 2011Nov 2013

Administrative Officer

Judollar Holdings, Ibadan, Nigeria.

As an Administrative Officer, introduced recruitment system –selection, interviewing, placement and training of successful candidates -that fits the corporate organization. Also, managed day-to-day business activities and in-charge of convening meetings, official correspondence, the company’s corporate events. Therefore, transmitted weekly reports to the CEO.

Achievements:

  • Managed efficiently the affairs of the organization that portrayed professionalism.
  • Devised workable communication channels that reduced conflicts.
  • Introduced quality welfare that boosted the staff’s morale.
  • Propelled a doubled sales turnover through quality customer service.

Education

Mar 2012Nov 2014

M. A, Peace and Conflict Studies (International Conflict)

University of Ibadan, Nigeria.
Nov 2006Mar 2010

B. Sc, International Relations

Obafemi Awolowo University, Ile-Ife, Nigeria.

Certifications

Dec 2011Dec 2050

Chartered Manager

Nigerian Institute of Management

Proficiency in Management

Award

Certificate of Excellence by Association of Nnewi Students in 2007.

 

Interests

Studying new discoveries, solving puzzles and body fitness.