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Portfolio

An enthusiastic and technically minded individual; possessing a strong motivational drive to succeed in the industry.  Highly developed skills in problem identification and can implement effective solutions.  Quick to familiarise himself with the latest technologies and industry developments while demonstrating a logical and analytical approach to solving complex problem and issues.

With a background in Artificial Intelligence, keen interest in analysing and understanding data.  Also keep familiarised in breaking discoveries in Machine learning, automation and data processing with neural nets; most recently Google Go.

Acquired excellent interpersonal and communication skills built through working in customer oriented, business focused and busy environments.  Friendly, mature and flexible person who is always looking for a challenge to adapt and develop my abilities.

Work History

2011-03Current

Systems Administrator

Nikon Optical UK Ltd

Responsible for network and server infrastructure. Including virtual and physical environment of both Linux and Windows using management tools and automating scripts Implemented and maintain backups of all machines/servers.  Sole administrator for Cisco Network and RHEL Servers.

Manager testing and deployment of bespoke software to critical RHEL environment.  Complete testing with end users feedback to the DEV team

Manage and create automated alerts and scripts for integrating between multiple platforms.  Linking data from RHEL servers and both Windows services and CNC Machines using bash or python.

Speak to customers about website\ordering issues.  Making sure that the customer is happy with the fix or that we are working on issues.  Gather information from the customer and even help fix the issue over then phone and with remote control tools like Teamviewer.

Administrator users in Windows, RHEL and Google Apps for business.  Also administrator DNS in AWS Ruote53 and S3. 

Current and Completed Projects:

Integrating with Datadog and creating agent check.d: Using Datadog to monitor applications and logs.  Have created customer checks.d scripts (python) to monitor printer queues essential to production process.  

DB checking on RHEL based LMS:  Scripted, with bash the maintenance of a Informix DB so the all process that could be locking the DB where shutdown and then reboot once completed.  All automated with crontab.

Integrate new Lab Management System(LMS): Built and maintain RedHat environment for new LMS. Established communication between all machinery and the LMS and coordinate with developers to make changes for correct machine behaviour.

Upgrade VM infrastructure: Coordinated the planning and implementation with the colleagues based abroad. Configured new HP SANs and hosts then migrated VMs. Managed a small team with predefined instructions to get all the work done in one weekend.

Upgrade Network infrastructure: Led the project from birth. Spec' ed up replacement equipment, VLans and lay out of comms room. Planned step by step upgrade with testing steps. Coordinated with teams from around the world to upgrade MPLS network connecting all subsidiaries. Then managed a team of eight, coordinating them with separate redefined instructions to clearly complete their goals.

Migrate to GoogleApps: Instrumental in preparation of servers, domain addresses and DNS. Trained users in the new apps and migrate users mailboxes

Create backup plan for Virtual and physically systems: Tasked with creating and proving backs for all systems and machine under care of IT. Used Veeam for VM environment, Symantec Backup Exec for physical servers and tapes; used Acronis to take backups of machine controllers. All of which have long term storage plans off site

2010-102011-03

Computing Officer

University of Bedfordshire

Support VIPs, Tutors and Office staff with all PC or device issues. Create new users in AD, Exchange and Novell. Repair PC, laptops, printer and scanners.

2010-022010-08

Temp It Systems Engineer

Nikon Optical UK LTD

Support Lab and Office staff with Microsoft Office products. Create new users in AD, Exchange and other bespoke software. Repair and deploy PC, printers, Machine controllers and servers. Manage stock room and toners. Responsible for providing support for all Nikon customers

Projects: Ticket management: Installed and configured ReadyDesk with connection to the AD for auto login

2009-072010-02

Store Systems Designer/installer

Muncheese

Project: To create an infrastructure to manage orders, costs and earnings. The application was designed to customer specification and design to manage customer details, orders, stock levels, cost management and staff records. Created a bespoke till and make-line application with Java TUI running on Linux server and terminals. Building the first store infrastructure including networking and mounting monitors. Created manual and training materials including train current staff and management

2007-082009-07

Front Office Support Analyst

Home Retail Group PLC

Application support for customer facing application within Home Retail Group. Create status report for critical systems. Responded to alerts from MQ or Foglight which monitored both UNIX and Windows environments. Create automatic daily reports for the business with shell scripts and small java apps connecting to real-time databases. Managed issues, work requests and changes through BMC Remedy.  

Secondment: On AIX database (DB2) managed issues with pricing and promos.  Find and debug basket promos.

Education

2016

Red Hat System Administration III (RH254)

2015

RHCSA Rapid Track Course (RH199)

Red Hat Certified System Administrator

2014

VMWare vSphere: Fast Track 5.1

2011

HP P4000 Administration and Configuration

2007

ITIL v3 Foundations Certified

20032006

Artificial Intelligence B.Sc (HONS)

Westminster University