Akhil Behl

Akhil Behl

IT Executive with 12+ years of experience in Leadership, pre-sales, business development, and service management


To find a position that enables me to leverage my experience as an IT executive. Having spent over 12 years in Business Leadership, Partner Channel Enablement, Pre-Sales, Technical Leadership, People Management, Project and Portfolio management, Client Relationship Management, and Service Delivery Management; looking for new challenges and opportunities. Highly motivated, self-directed, and certified professional with a demonstrated track record of both leadership via team success and individual contribution at various levels in a multitude of roles. Strong analytical thinker with excellent verbal and written communications skills. Adept at explaining complex ideas and solutions at CXO level; as well as technical and non-technical audience. Demonstrated leadership in business, functional and technical domains. In-depth knowledge of existing and emerging technologies and industry standards with the ability to apply them.

Professional Excellence

  • Speaker/Presenter at Interop, Cisco Networkers, SecCon, Enterprise Connect, Cloud Connect, Computer Society of India, Singapore Computer Society, and Cloud Summit
  • Multiple whitepapers, webcasts, and articles published on Cisco.com, Cisco Live, Cisco Press, and Cisco Support Community (CSC)
  • Experience leading a team of 40+ (architects, technical leaders and network consultants)
  • Experience leading local and global resources as well as virtual team
  • Author/Co-author of multiple IEEE research papers on Cloud Security, VoIP Security, Network Security. Presented Research Papers at national and international IEEE conferences worldwide

Professional Portfolio

Skill Sets

Leadership: People Management, Project Management, Service Delivery, Program and Portfolio Management, Thought Leadership, defining road map and business transitions, customer on boarding, client relationship management, vendor management, business presentations, leading virtual and global resources

Business Development: Partner Channel enablement and service delivery via partner channels. Lead the Cisco Collaborative Professional Services portfolio for Collaboration and Security verticals - helping channels deliver to small to medium-enterprise accounts. Definition of service, service description, related SKU development, selling value add to partners and in turn to their clients

Pre-Sales: RFI, RFP, POCs, customer demonstration, advisory, consulting, TCO/ROI discussions, C-level audience communication and presentation, customer roadmap/vision discussion and transforming business requirements into solutions

Collaboration (Unified Communications): Cisco Unified Communications Manager (CUCM), Cisco Unity Connection, CUCM Express (CUCME), Cisco Unity Express, Voice Gateways (MGCP, H323, SIP), CUBE, QOS, SRST, Meeting Place, CER, CUEAC, UCCX, Nice Recording, Cisco Telepresence and Tandberg, VCS Expressway

Information Security: Security Processes, Security Architectures, Security Compliance and Standards, Security Incident Management, Security Policies/Framework, ISO Compliance

Network Security: Cisco ASA and IOS Firewalls, VPN (IPSec/GRE/SSL), VPN Concentrators, NIPS/HIPS, IPS, 802.1x, Cisco Security Manager, Cisco TrustSec, Cisco Web security, ScanSafe

Data Center/Virtualization: Cisco UCS, Nexus, VMware

Network Management: Cisco Prime, VCenter, SNMP, Syslog, RDP, VNC

Infrastructure: Routing and Switching, Wireless

Work History

Work History
Dec 2014 - Present

Lead Pre-Sales

Orange Business Services

Working with OBS as Lead Pre-Sales with an overarching charter encompassing Telecom, Collaboration, Infrastructure, Security, and Managed Services portfolio. Job responsibilities include (not limited to):

  • Lead one of the largest deals in ANZ region - next value ~$240m with overarching charter of bid architect for Infrastructure, WAN/LAN, Security, UC, Cloud and Service Management
  • Lead and develop a comprehensive and competitive solution proposal that is financially sound, aligned to customer business imperatives and can be operated leveraging Orange's existing/emerging solutions
  • Strategic Consulting, including business plan and strategy development, enabling customer to achieve their vision / goals
  • Development of solution architecture, service level agreements, solution pricing , delivery planning, customer workshops and presentations and negotiations as required; pertinent to RFI and RFP
  • Presenting highly credible and persuasive managed services propositions for C-Level audience. Helping sales close deals in excess of 10 million USD
  • Assess and evaluate emerging products in the market and work with OEMs / Vendors to ensure that the product portfolio is aligned to the established standards, policies and guidelines to cater the customer business needs
  • Development of team members in both professional and personal aspects - going beyond work bounds to write and speak for larger forums/events
Dec 2013 - Nov 2014

Advanced Services Manager

Cisco Systems

Leading and enabling pre-sales engagement followed by delivery. Consulting services and Pre-Sales for Global Delivery Center. Managing a team of 40+ Technical Leaders and Network Consultants and delivering some of the most technically complex and demanding projects in network design and capability spaces. Driving global delivery adoption for theaters including APAC, EMEAR, Americas and Latin.

Job responsibilities include (not limited to):

  • Support business revenue of the order of 10+ million USD (via transitional and subscriptional services)
  • Service Management - from Pre-sales efforts to customer project delivery and handover to TAC
  • Service Portfolio Management (Network Security, RS, Collaboration, Data Center)
  • People Management: lead a team of 42, both local and global resources (Virtual teams)
  • Service Life Cycle Management
  • Customer on-boarding and Transition Management
  • Customer Relationship Management
  • Business Transformation and Cross Functional Delivery, Cross Functional Collaboration
  • Driving innovations in the area of Business Consulting with Thought leadership
  • Vendor and Partner Management
  • Driving talent development for hiring and building delivery excellence capability
Nov 2006 - Dec 2013

Solutions Architect, Advanced Services

Cisco Systems

Worked as Solutions Architect for Collaboration (Unified Communications) and Security(Borderless) verticals to support Cisco’s Enterprise, SP, and Commercial verticals. Acted in capacity of Product Manager and Technical Lead for Cisco Collaborative ProfessionalServices for commercial segment (partner channel services). Lead multiple professional services projects as technical project manager.

Job profile and Key Responsibilities:

  • Partner Channel Enablement - via business development efforts and leading the Cisco Collaborative Professional Services (for UC and Security verticals) - from service description to collateral development to service conception and realization including and up to - scope of work, POC, SKU definition, delivery, and collateral definition
  • Support Pre-Sales and Sales team for RFI, RFP, POCs
  • Writing SOWs, design collaterals, leading delivery team in Enterprise, SP and Commercial segments
  • Lead multiple initiatives within Cisco from services, delivery and tools perspective
  • Lead PPDIOO based delivery for Plan, Prepare, Design, Implementation, Operate, and Optimize for AS customers
  • Interlock between different BU's and support enhancement of products/services
  • Write articles, whitepapers and conduct technology workshops for customers
  • Additional job responsibilities include (and not limited to) Leading diversified teams, handling client and Cisco team relationship, external customer relationships, end-to-end project management and representing Cisco in Industry Forums
  • Service conception, definition, realization, and delivery
May 2006 - Nov 2006

Network Engineer

Orange Business Services

Reactive support for OBS network.

Job profile and Key Responsibilities:

  • Handle escalations for VOIP related issues for Equant’s own Network and for B2B Customers
  • Manage and configure Cisco UC and Voice Gateways,H.323Proxy (JuniperVF3000), Gatekeepers
Dec 2004 - May 2006

Network Engineer

Cisco Systems (TAC)

Responsible for reactive support and consulting of Cisco Systems - global customers.

Job profile and Key Responsibilities:

  • Take customer escalations on Cisco security and voice products and provide technical support services for Cisco Systems Technical Assistance Center (TAC)
  • Configuring and troubleshooting Virtual Private Network solutions such as, L2L, RemoteAccess, GRE over IPSec, Certificates, EzVPN, DMVPN
  • Configure and troubleshoot Cisco PIX and ASA firewalls, IOS firewall and AAA solutions
  • Configuring and Troubleshooting of Cisco UC (Cisco Unified Communications Manager, Unity Voice Messaging and Voice Gateways)
  • Conducting training for new hires and refresher sessions for team members
  • Providing Cross technology trainings to other teams
  • Coordinating with backbone teams on case escalations for the team
Dec 2003 - Dec 2004

Senior Engineer


Lead and manage team working on reactive support for Linksys consumer market.

Job profile and Key Responsibilities:

  • Take escalations for Linksys customers
  • Train new hires and engineers for Linksys processes and products
  • Lead team for configuring/troubleshooting LAN/WAN Devices (Routers,Switches,Hubs,Modems) and 802.11(a/b/g) Wireless Environments


Jul 2003 - Aug 2005



MBA from Symbiosis Institute of Business Management, Pune (Distance Learning)

CBSE Board (10 + 2)

Bhartiya Vidya Bhavan

Studied at Bhartiya Vidya Bhavan for CBSE (AICSE) Board for 10+2 (senior secondary/high school)


  • CCIE #19564 (Collaboration, Security)
  • PMP
  • Prince 2 (Foundation)
  • TOGAF (Enterprise Architect)
  • VCP
  • MCP
  • ISO/IEC 27002
  • ITIL (Foundation)
  • CEH
  • Six Sigma (Yellow Belt)
  • Cisco Business Value Practitioner

Personal Information

  • Name: Akhil Behl
  • Languages: English (Fluent), Spanish (Conversational), Hindi (Fluent), Punjabi (Fluent)
  • Singapore Employment Status: Employment Pass
  • Current Salary: Undisclosed
  • Expected Salary: Open to discuss (negotiable)

Hobbies and Interests

  • Playing table tennis, pool, and chess
  • Playing games on PS3
  • Enjoy spending time with family
  • Blogging - http://ucsecurity.wordpress.com
  • Writing and Editing technology literature