Professional Courses: Finance for Nonfinancial Professionals given by the International Council of Shopping Centers Lease Administration and Lease Audit Training given by Deloitte Financial Advisory Services

Work experience

Work experience
Mar 2005 - Present

Commercial Lease Administrator

Pacific Capital Management

Prepare letters of intent, leases, amendments, assignments, and other legal documents for 350+ office and retail tenants.  Create and maintain database to track lease option and expiration dates.

1988 - 2005

Software Support Specialist/Help Desk Manager

McDonough Holland & Allen

2004-2005Software Support Coordinator

·    Managed help desk by resolving escalated issues either on my own or by working with software vendors.

·    Tested software upgrades and developed rollout plans.

·    Maintained and upgraded SQL databases, as necessary.

·    Wrote technical articles for IT newsletter regarding software functionality.

2002-2005Training Coordinator

·    Coordinated training for a Mac to PC hardware change involving 200+ users, including creation and approval of all training materials.

·    Coordinated and trained all new employees.

·    Updated and developed training materials.

·    Tracked continuing education requirements for all attorneys and paralegals.

·    Provided help desk technical support.

1992-1999 & 2000-2002Legal Secretary (Estate Planning/Probate)

·    Prepared and revised legal documents from hard copy and transcription, maintained client files, coordinated attorney calendars and other general secretarial duties.

·    Trained section personnel on section-specific databases and documents.

·    Provided section technical support.

1988-1992Word Processor

·    Prepared and revised legal documents from hard copy and transcription using Wang and Macintosh computer systems.

·    Maintained firm mailing list.

·    Created electronic versions of Judicial Council and Secretary of State forms.

May 1984 - Mar 1986

Lead Word Processor, Corporate

Thompson & Knight
  • Supervised two day word processors and one night-shift word processor to produce legal documents for 80 attorneys and paralegals in a timely manner.
  • Coordinated large projects with attorneys and paralegals and worked with manager to schedule additional resources as necessary.
  • Provided back-up support for other departments as necessary.
Mar 1982 - Apr 1984

Word Processor

Ernst & Whinney
  • Prepared financial documents from handwritten drafts or tapes.
  • Assisted in the copying and assembly of financial statements or other documents to be presented to clients.


2001 - 2009


California State University Sacramento

Concentration: Criticism and Public Communication