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Summary

Professional Courses: Finance for Nonfinancial Professionals given by the International Council of Shopping Centers Lease Administration and Lease Audit Training given by Deloitte Financial Advisory Services

Work experience

Mar 2005Present

Commercial Lease Administrator

Pacific Capital Management

Prepare letters of intent, leases, amendments, assignments, and other legal documents for 350+ office and retail tenants.  Create and maintain database to track lease option and expiration dates.

19882005

Software Support Specialist/Help Desk Manager

McDonough Holland & Allen

2004-2005Software Support Coordinator

·    Managed help desk by resolving escalated issues either on my own or by working with software vendors.

·    Tested software upgrades and developed rollout plans.

·    Maintained and upgraded SQL databases, as necessary.

·    Wrote technical articles for IT newsletter regarding software functionality.

2002-2005Training Coordinator

·    Coordinated training for a Mac to PC hardware change involving 200+ users, including creation and approval of all training materials.

·    Coordinated and trained all new employees.

·    Updated and developed training materials.

·    Tracked continuing education requirements for all attorneys and paralegals.

·    Provided help desk technical support.

1992-1999 & 2000-2002Legal Secretary (Estate Planning/Probate)

·    Prepared and revised legal documents from hard copy and transcription, maintained client files, coordinated attorney calendars and other general secretarial duties.

·    Trained section personnel on section-specific databases and documents.

·    Provided section technical support.

1988-1992Word Processor

·    Prepared and revised legal documents from hard copy and transcription using Wang and Macintosh computer systems.

·    Maintained firm mailing list.

·    Created electronic versions of Judicial Council and Secretary of State forms.

May 1984Mar 1986

Lead Word Processor, Corporate

Thompson & Knight
  • Supervised two day word processors and one night-shift word processor to produce legal documents for 80 attorneys and paralegals in a timely manner.
  • Coordinated large projects with attorneys and paralegals and worked with manager to schedule additional resources as necessary.
  • Provided back-up support for other departments as necessary.
Mar 1982Apr 1984

Word Processor

Ernst & Whinney
  • Prepared financial documents from handwritten drafts or tapes.
  • Assisted in the copying and assembly of financial statements or other documents to be presented to clients.

References

Paul Hurley

As IT manager, Paul was my direct supervisor at McDonough Holland & Allen from 1989-1992 and from 2002-2005.

Brad Balbo

As Vice President/Director of Leasing, Brad was my immediate supervisor at Pacific Capital Management from March 2005 until May 2009.

Education

20012009

B.A.

California State University Sacramento

Concentration: Criticism and Public Communication