AARP
Manage the day-to-day elements of a cross-enterprise project. Maintained overarching project plans and roadmaps that include timelines from multiple working groups, milestones, schedules, key dates, progress against targets, and risks.
Seasoned Internet professional with 20+ years experience in leading Web design and application development. Demonstrated ability to build key relationships, motivate teams to set and accomplish ambitious results, and design innovative solutions to solve complex problems. Outstanding communicator, resourceful, and action-oriented.
Manage the day-to-day elements of a cross-enterprise project. Maintained overarching project plans and roadmaps that include timelines from multiple working groups, milestones, schedules, key dates, progress against targets, and risks.
Beta testing for iOS Apps/Websites and Consumer Electronics.
(1 Year Contract) Managed several strategic integration projects for the transition of Starwood hotels to Marriott digital platform. Partnered with Loyalty team, IT, and Content team to build and launch a series of reusable tiles that could be configured without IT assistance and used to deliver adaptive web content. Established a partnership with Marriott Legal team, and IT to deliver Global Data Protection Regulations (GDPR) strategy across all Marriott and Starwood websites.
Product director focusing on user engagement for 110 newspaper websites owned and operated by Gannett/USA Today Networks. Responsible for the vision of testing and optimization. Created and managed product road maps for website optimization, and ad blocking and recovery. Led evaluations of a new optimization vendor, coordinated the selection process and worked with the sourcing team to complete the vendor negotiation.
Served as a Digital Product Engineer for all 13-brand customer-facing websites. Facilitated technical SME search functions and location information for all digital products. Developed functional requirements' documentation for digital projects to ensure final solutions mapped to identified business needs and key performance metrics. Created product roadmap, user-acceptance testing script creation, and validation for product releases. Led top priority business initiative of redesign and enhancement of the company’s team-member travel website. Guided integration of IBM's Interact personalization platform within brand sites for on-time and on-budget release. This project was to support Hilton's business initiative to create a 360 view of customer interactions. Represented product team within the optimization steering team.
Managed and led the launch of two strategic business initiative web-to-retail programs, Reserve in Store and ReserveNow. Oversaw launch of GIS application, demonstrating street-level service coverage for wireless products. Drafted business requirements and functional requirements, as well as user-acceptance and regression testing. Launched externally-hosted interactive sales and service store locator with ESRI, Inc. Managed vendor selection process, requirement intake, development, design, and deployment. Led Nextel.com registration process, including strategy and road-mapping, day-to-day operations, and enhancement development.
E-commerce, Product Management, Program Management, Project Management, Online Marketing, GIS, Application Development, User Acceptance Testing, Identity Management, Customer Privacy, Web analytics, Optimization, Responsive and Adaptive design, Waterfall and AGILE Development
Psychology and Business