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Summary

20+ years of real world experience, expertise in strategic planning, tactical execution, and operational oversight of digitization–digitalization–digital transformation; organizational effectiveness–transformation; and information assurance–management enterprise initiatives, programs, for F500 verticals/horizontals, government, and healthcare clients. Engaging people leader with strong executive presence. Relentless achiever, yet relationship-driven. Divergent thinker–problem solver with a bias for action. Beyonder creative with an innate customer centricity to drive creation of new, compelling customer value and experiences.

  • Unleashes organizational and digital transformation breakthrough catalysts, enablers, and capabilities
  • Shifts legacy, analog and digitally immature organizations into transformational, agile, ecosystem–driven, “digirati” business model enterprises. Designs strategic digital transformation capabilities future state road maps by holistically aligning mission–vision–values–structure–framework (model)–technology–process (information–work streams)–environment (business–organizational models)–capabilities–competencies–products/services
  • Integrates strategic cloud first–digital business models; flexible XaaS technology platforms; Agile–DevOps–Lean user-centric practices; flexible, modular Microservices architecture models; creative innovation ecosystems; etc. to close the transformation strategy–operational execution gap
  • Leverages design thinking–digital–cloud–social–mobile–analytics–emerging technologies to continuously innovate and transcend organizational user–customer–workforce–stakeholder–partner–supplier value and experience
  • Harvests streamlined organizational data science–business intelligence–decision-making capabilities via BI/cognitive tools–automation: big–dark–deep data analytics, machine intelligence, IoT, etc.
  • Amplifies sustainable organizational competitive advantage through: brainstorming–continuous improvement, adaptive risk mitigation, hyper operational agility–performance–effectiveness-resilience throughout the business value chain; dynamic competitive advantage–growth–innovation–value creation; engaging digital communications–marketing–social media–customer/business relationship management.
  • Creator of the first Customer Relationship Management (CRM) app for public sector economic development 
  • Contributing author of PTI's Transformational CIO Leadership book (1st ed.). 

Open to new senior or executive professional opportunities within the Washington, DC metro area.

Expertise

Organizational Strategy–Transformation–Strategic/Operational Models

Digital Business Design/Models–Digital Transformation

Digital Leadership–Talent–Culture–Innovation Alignment

Organizational Agility–Effectiveness–Engagement

Business Process Optimization/Automation

Customer–Business Relationship Management

Digital Communications–Branding–Social Media

Technology Adoption–Literacy–Learning Solutions

Enterprise–Business Architecture/Domains

Performance–Portfolio–Program–Risk Management

Policy–Analysis–Governance–Compliance

Organizational Agility–Effectiveness–Engagement

Services–Budget–Cost Management

Information Management–ECM–RM–KM

Information Assurance–Privacy–Cybersecurity

Big Data–Analytics–Business Intelligence

EHR–EDI–PM–Health Informatics–HIPAA

Experience

2000Present

Senior Management Consultant - Business-Government-Healthcare

AmVet Technologies BreakThru Management Consulting

GOVERNMENT CLIENTS: US DEPARTMENT OF ENERGY, ARLINGTON COUNTY (VA) GOVERNMENT            

Role: Strategic digital government advisor to fulfill strategic digital government initiatives (e.g. digital strategy–transformation–innovation–governance–assurance–analytics–leadership; organizational development–effectiveness–engagement, etc.) 

Impact: 30%+ operational annual cost savings and 80%+ increase in productivity/performance resulting directly from: harvested game-changing digital government transformation capabilities/competencies; streamlined people–process–technology–data–communications work streams; re-engineered manual operational processes into automated services; leveraged big data analytics-insights for smarter decision-making; ignited BRM–CRM–CSM (311)–HRM and leadership-talent–culture re-alignment to maximize organizational effectiveness

HEALTHCARE CLIENTS: POTOMAC HEALTH & WELLNESS, PROHEALTHCARE                                                    

Role: Strategic digital healthcare consultant to fulfill digital healthcare transformation initiatives (e.g. streamlining, automating operations, work–information–communication streams, web marketing, etc.) via turnkey, platform–agnostic, integrated, cloud (mobile) EHR–PM–EDI platforms) 

  • Clinical Information Management
  • Electronic Health Records (EHR)
  • Health Informatics
  • HIPAA
  • Clinical Practice Management
  • Operational Automation
  • Performance Analytics 

Impact: 50%+ annual overhead cost reduction and 100%+ revenue increase resulting directly from: harvesting breakthrough digital healthcare capabilities–competencies, streamlined people–process–technology–data–communications work streams, re-engineered manual operational processes as services, precision targeted web marketing execution, key data analytics–insights capture; effective leadership–team building–culture development

19972000

Senior Management Consultant

Siemens Management Consulting

Fortune 500 CLIENTS: GE, MET LIFE, MORGAN STANLEY, NY LIFE, PFIZER, SONY 

Role: Strategic management consultant to achieve game–changing digital business enterprise transformation initiatives    

  • B2B/B2C
  • BRM/CRM/CSM
  • ECM/KM
  • ERP/HCM/HRM
  • SEM/SEO

Impact: 30%+ annual positive P&L impact resulting directly from: harvesting leading edge business capabilities; streamlined people–processes–technology–data–communications work streams, automated operational processes, key data analytics–insights capture; leadership-talent-culture re-alignment, CRM–CSM–BRM

Education

MS

USM

Digital Business Management 

CBATL

IIBA

CBRM

BRMI

CIPP/G

IAPP

SMP

ASP

Professional Affiliations

American Council for Technology/Industry Advisory Council                                                          

 Alliance For Innovation

Association for Strategic Planning

Association for Talent Development

Business Relationship Management Institute

Center For Creative Leadership

CIO Executive Council

Cloud Security Alliance

Human Capital Institute

Information Systems Audit and Control Association                                                     

Institute of Management Consultants

Institute of Organization Development

International Association of Privacy Professionals

International Institute of Business Analysis

Professional Interests

Big-Dark Data/Business Intelligence (Analytics)

Digital Disruption–Strategy–Transformation–Innovation–Leadership

Digital Communications–Branding–Social Media

Health IT/Informatics/HIPAA

Human Capital–Leadership–Talent–Culture Development

Information Assurance–Privacy–Cybersecurity

Information–Knowledge Management

Organizational Development–Effectiveness–Engagement