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Summary

Engagement–savvy Leader. Business–savvy Technologist. Tech–savvy Strategist. Digital–savvy Creative. Analytics–savvy Quant. Strategically meeting the challenge of digital disruption–strategy–transformation–leadership–culture. Proven record of over two decades of success, serving in pivotal strategic advisory and management consulting roles for Fortune 500-1000 business verticals/horizontals, federal–state–municipal government, healthcare and non-profit organizations to:

★ Shift legacy, analog or digitally immature organizations into transformational, agile, ecosystem–driven, “digirati” enterprises, to thrive–flourish–sustain in today’s disruptive digital era

★ Design strategic digital transformation capabilities future state road maps by holistically aligning mission–vision–culture–structure–framework (model)–technology (infrastructure)–process (information–work streams)–environment (current state, competitors)–leadership/talent competencies

★ Leverage digital–cloud–social–mobile–analytics–emerging technologies for organizations to continuously innovate and transcend organizational customer–workforce–stakeholder–partner–supplier experience

★ Harvest streamlined organizational business intelligence–decision-making capabilities via BI/cognitive tools–automation (e.g. big–dark–deep data analytics, machine intelligence, IoT)

★ Amplify sustainable organizational competitive advantage through: continuous value creation–adaptive risk mitigation–hyper operational agility–performance–innovation–effectiveness-resilience throughout the business value chain, dynamic competitiveness–growth–innovation, engaging digital marketing–social media–relationship management

★ Leverage strategic cloud first–digital business models/flexible architecture models/XaaS technology platforms/innovation ecosystems to close the gap between digital transformation strategy–operational execution

Creator of the first cloud–based Customer Relationship Management (CRM) platform for economic development. Contributing author of PTI's Transformational CIO Leadership book (1st ed.).           500+ LinkedIn professional endorsements.  

Expertise

★  Business–Organization–Management–Digital Strategy

★  Digital Disruption–Strategy–Transformation–Innovation–Leadership

★  Organizational Design–Development–Effectiveness–Engagement

★  Transformational Leadership–Talent–Culture Alignment–Team Building

★  Technology Adoption–Literacy–Learning Solutions

★  Growth Hacking–CX–UX–Digital Communications–Branding–Social Media

★  Business Analysis–BA–EA–BPR–BPO–Process Automation

★  Information Management–ECM–RM–KM

★  Enterprise BRM–CRM–CSM–ERP–HCM–HRM

★  Portfolio–Performance–Analytics Management

★  Risk Management–Mitigation

★  Policy Analysis–Governance–Compliance

★  Cyber Security–Information Assurance–Privacy

★  EHR–EDI–PM–Health Informatics–HIPAA

★  Clinical Practice Management (PM)  

Competencies

★ Digital Business Architecture: accelerating effectivenessefficiencyagility through digital business transformation

★ Digital Business Strategy: crafting agile digital strategy that leverages digital resourcesservicesassets to createcapture business value

★ Digital Business Analysis: streamlining digitalinformation governance to drive business value capture creation

★ Information Governance: MessagingRMECMKMPrivacyCyber-SecurityInformation AssuranceFOIA, e-DiscoveryInformation Lifecycle Management

★ Digital Governance: Social MediaWeb BrandingDigital Marketing–SEO–SEM–Social Engagement CrowdsourcingMobile Ecosystem

★ Enterprise-Business-Mobile Architecture: frameworksmodelsmethodologies; XaaS CloudMobile platforms

★ Performance Management: Big–Dark Data–BI–AnalyticsDecision Management

★ Business Productivity: BRMCRM–CSM–ERPHCM–HRM 

★ Organizational Effectiveness: unleashing organizational agility through organizational designdevelopment, alignmentengagement

 Organizational Design-Development-Alignment: harvesting a customer-centric visionwork culturerewards systemscommunications 

★ Organizational Engagement: Social Enterprise (Social Business)social re-engineering by design innovation-ideation management

★ CustomerBusiness Relationship Management: driving peer business partnerships for strategic business technologyleadership alignment       

★ Thought Leadership: Business Domain InsightAcumenAnalysis

★ Strategic Planning: DigitalSocialMobileCloudBI (Big–Dark Data/Analytics) 

★ Digital Information Management: CommunicationsSocial MediaECM–RM–KM  

Organizational DesignDevelopmentEngagement (Innovation)Business Transformation–Change Leadership 

Work Culture Assessment-ShiftSocial Re-engineering by Design 

Leadership–Workforce–Culture Alignment

Experience

2000Present

Senior Management Consultant - Business-Government-Healthcare

AmVet Technologies, BreakThru Management Consulting

GOVERNMENT CLIENTS: US DEPARTMENT OF ENERGY, ARLINGTON COUNTY (VA) GOVERNMENT            

  • CHIEF ADMINISTRATIVE OFFICER
  • CHIEF ENTERPRISE ARCHITECT
  • CHIEF INFORMATION OFFICER
  • CHIEF INFORMATION SECURITY OFFICER      
  • CHIEF HUMAN CAPITAL OFFICER
  • CHIEF PRIVACY OFFICER
  • SENIOR AGENCY FOR PRIVACY
  • CHIEF RECORDS MANAGEMENT OFFICER
  • CHIEF TECHNOLOGY OFFICER

Role: Strategic digital advisor, for government CxOs and senior executives, to fulfill strategic business of government initiatives (e.g. digital strategy–transformation–innovation–governance–assurance–analytics–leadership; organizational development–effectiveness–engagement, etc.) 

HEALTHCARE CLIENTS: POTOMAC HEALTH & WELLNESS, PROHEALTHCARE                                                    

Role: Strategic healthcare consultant, for executive health care clients, to accomplish business of healthcare digital transformation initiatives (e.g. streamlining, automating operations, work–information–communication streams, web marketing, etc. via turnkey, platform–agnostic, integrated, cloud (mobile) EHR–PM–EDI platforms 

  • Clinical Information Management
  • Electronic Health Records (EHR)
  • Health Informatics
  • HIPAA
  • Clinical Practice Management
  • Operational Automation
  • Performance Analytics 
19972000

Senior Management Consultant

Siemens Management Consulting

Fortune 500 CLIENTS: GE, MET LIFE, MORGAN STANLEY, NY LIFE, PFIZER, SONY 

Role: Strategic management consultant, for Fortune 500 executives, to accomplish game–changing digital enterprise business transformation initiatives    

  • B2B/B2C
  • BRM/CRM/CSM
  • ECM/KM
  • ERP/HCM/HRM
  • SEM/SEO
19951997

Principal Business Relationship Manager

Unisys Corporation

Role: Strategic business peer, partner, promoter, provider to attain organizational synergies

  • Organizational Leadership/Thought Leadership
  • Organizational Change–Innovation Agent
  • SupplyDemand Services Management
  • Provider–Partner Relationship Management
19931995

Senior Business Relationship Manager

Kaiser Permanente

Role: Strategic business peer, partner, promoter, provider to manage organizational effectiveness

  • Organizational Leadership/Though Leadership
  • Organizational Change Agent
  • SupplyDemand Services Management
  • Internal–External Stakeholder Relationship Management

Education

CBATL

IIBA

SMP

ASP

CBRM

BRMI

CIPP/G

IAPP

BS

USM

Digital Technology Management 

Professional Affiliations

★ American Council for Technology/Industry Advisory Council                                                          

★ Alliance For Innovation

★ Association for Strategic Planning

★ Association for Talent Development

★ Business Relationship Management Institute

★ Center For Creative Leadership

★ CIO Executive Council

★ Cloud Security Alliance

★ Human Capital Institute

★ Information Systems Audit and Control Association                                                     

★ Institute of Management Consultants

★ Institute of Organization Development

★ International Association of Privacy Professionals

★ International Institute of Business Analysis

Professional Interests

★ Big-Dark Data/Business Intelligence (Analytics)

★ Digital Disruption–Strategy–Transformation–Innovation–Leadership

★ Digital CommunicationsBrandingSocial Media

★ Health IT/Informatics/HIPAA

★ Human CapitalLeadership–Talent–Culture Development

★ Information Assurance–Privacy–Cybersecurity

★ InformationKnowledge Management

★ Organizational DevelopmentEffectiveness–Engagement