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Summary

Business–savvy Technologist. Tech–savvy Strategist. Analytics–savvy Quant. Digital–savvy Creative. Engagement–savvy Leader. Over two decades of successfully partnering with Fortune 500 business, government, & healthcare clients, in pivotal strategic management advisory, oversight, & leadership roles. Strategically unleashing transformational, digital disruption enterprise capabilities to harvest agile decision making–value creation (ROI); enhanced operational performance–productivity; advanced risk management–mitigation; dynamic competitiveness–growth–innovation; and extensive organizational effectiveness–engagement¬–relationship management. Creator of the first cloud–based Customer Relationship Management (CRM) application for economic development. Contributing author of PTI's Transformational CIO Leadership book. Dual Masters (MBA/MS) Digital Business Management candidate. Now available for new professional opportunities and clients. 

- Thought & Transformation Leadership
- Business, Technology, & Digital Strategy
- Process Automation, Performance Management, & Analytics
- Information Assurance & Knowledge (Content) Management
- Organizational Design, Development, & Effectiveness
- Customer & Business Relationship Management

Expertise

Unleashing and harvesting untapped organizational potential, transformation, innovation, and effectiveness to:  

★  Business – Organization – Management – Digital Strategy                      

★  Growth Hacking – Customer Experience (CX) – Engagement                

★  Digital Transformation – Governance – Infonomics                                                          

★  Digital Communications – Branding – Social Media                                    

★  Information (ECM) – Knowledge Management (KM)                                

★ Information (Cyber) Security – Assurance (Privacy)                                    

★ Risk Management – Mitigation – Policy – Compliance                            

★ Enterprise (EA) – Business Architecture (BA)                                                      

★ Portfolio – Performance – Analytics Management                                

★ Business Process Optimization (BPO) – Automation                                                        

★ Electronic Health Records (EHR) – Clinical Practice Management – Health Informatics 

★ Technology Adoption – Literacy – Learning Solutions                      

★ Organizational Design – Development – Effectiveness – Engagement        

★ Transformational Leadership Development – Alignment – Team Building    

★ Customer (CRM) – Business Relationship Management (BRM)                                              

Competencies

★ Digital Business Architecture: accelerating effectiveness, efficiency, and agility through digital business transformation

★ Digital Business Strategy: crafting agile digital strategy that leverages digital resources, services, and assets to create and capture business value

★ Digital Business Analysis: streamlining digital and information governance to drive business value capture and creation

★ Information Governance: Messaging, RM, ECM, KM, Privacy, Cyber-Security, Information Assurance, FOIA, e-Discovery, Information Lifecycle Management

★ Digital Governance: Social Media, Web Branding, Digital Marketing, Social Engagement, Crowdsourcing, Mobile Ecosystem

★ Enterprise-Business-Mobile Architecture: frameworks, models, methodologies; Cloud (SaaS, PaaS, IaaS) and Mobile (BYOD, Apps) platforms

★ Performance Management: Big Data, Business Intelligence, Analytics, Decision Management, Health Informatics

★ Business Productivity: CRM, ERP, HCM, EHR, Health IT  

★ Organizational Effectiveness: unleashing organizational agility through organizational design, development, alignment, and engagement

 Organizational Design-Development-Alignment: harvesting a customer-centric vision, work culture, rewards systems, and communications 

★ Organizational Engagement: Social Enterprise (Social Business), social re-engineering by design, and innovation-ideation management

★ Business Relationship Management: driving peer business partnerships for strategic business, technology, and leadership alignment       

★ Thought Leadership: Business Domain Insight - Acumen - Analysis

★ Strategic Planning: Digital - Social - Mobile - Cloud - BI (Big Data/Analytics) 

★ Digital Information Management: Communications - Social Media - ECM (KM) 

★ Business - Stakeholder - Customer Relationship Management 

Business Transformation - Change Leadership 

Organizational Design - Development - Engagement (Innovation) 

Work Culture Assessment-Shift; Social Re-engineering by Design 

Leadership Alignment - Workforce Opimization

Experience

2000Present

Senior Management Consultant - Business-Government-Healthcare

Break★Thru Management Consulting (AmVet Technologies)

CLIENT: US DEPARTMENT OF ENERGY, OFFICE OF THE CxO      2011–Present

                CHIEF ADMINISTRATIVE OFFICER

                CHIEF ENTERPRISE ARCHITECT

                CHIEF INFORMATION OFFICER

                CHIEF INFORMATION SECURITY OFFICER      

                CHIEF HUMAN CAPITAL OFFICER

                CHIEF PRIVACY OFFICER,

                CHIEF RECORDS MANAGEMENT OFFICER

                CHIEF TECHNOLOGY OFFICER


CLIENT: ARLINGTON COUNTY (VA) GOVERNMENT, CHIEF INFORMATION OFFICER      2009–2011

CLIENT: ARLINGTON ECONOMIC DEVELOPMENT, OFFICE OF STRATEGY & PLANNING      2000–2009

Accomplishments: Strategic adviser to government CxOs and senior executives for PSGSS (e.g. digital government transformation-governance; information governance–assurance; organizational development–effectiveness, etc. strategic initiatives) including: Digital Government Strategy–Digital Services Playbook–Digital Analytics Program (DAP), Clinger–Cohen Act, FedRAMP, FIPS, FITARA, FISMA, FOIA, IRM Strategic Plan, Open Data (Data.Gov), Open Government Act, PRA (Fast Track), Privacy Act (PIA, SORN), EA–BA, ECM–RM–KM, Performance–Value–Risk Management/ Mitigation, Big Data–Business Intelligence–Analytics, Information Assurance (IMGB)–Cyber Security (CIC/CIAC)–Privacy (PIRT), Cloud Commoditization (SaaS–PaaS–XaaS), Apps–Mobile Platforms; Digital Communications (Branding–Social Media–Engagement), Governance–Compliance (Standards–Policies–Directives); Policy Analysis–Compliance (OMB, OPM, IG, Congress, etc.), Organizational Design–Development–Effectiveness–Engagement; Leadership–Talent-Culture Alignment/Team Building; Business–Customer Relationship Management

Outcomes: 30%+ fiscal budgetary/operational annual cost savings and 40%+ increase in productivity and performance resulting directly from harvesting game-changing digital government transformation-governance capabilities; streamlined people–process–technology–data–communications functional efficiencies; automated operational process, communications, and information (data) streams; big data analytical insights; leadership-talent-culture alignment; and customer-business relationship management   

2004Present

Senior Health IT Consultant Electronic Health Records (Clinical Practice Management)

Potomac Health & Wellness, LLC 2015-Present | ProHealthCare, LLC 2004-2008

* Clinical Information Management: Electronic Health Records (EHR) Platforms – Health Informatics – Web/Mobile Integration
* Clinical Practice Management: Practice Management Platforms – Workflow/Process/Billing Automation – Performance Analytics 

Accomplishments: Strategic healthcare consultant to executive health care clients for digital business of healthcare transformation initiatives, including streamlining and automating operations, work, information, and communication streams, through turnkey delivery of an assortment of integrated cloud (mobile) Electronic Health Records (EHR) and EDI Practice Management (PM) platform solutions (e.g. AdvancedMD, Allegiance, Amazing Charts, Aprima, AthenaHealth, Azalea, Care360, CareCloud, ChARM, ChartLogic, CureMD, DocuTap, DrChrono, eClinicalWorks, iSalus, InSync, Kareo, MediTouch, Meditab, NueMD, patientNOW, PracticeFusion, PracticeSuite, Praxis, PrognoCIS, RevolutionEHR, SimplifyMD, SRS, TotalMD, WRS Health, VelociDoc, etc.), digital office automation, and web technologies integration 

Outcomes: 50%+ annual cost reduction and 100%+ revenue increase resulting directly from harvesting breakthrough digital healthcare transformation capabilities; streamlined people–process–technology–data–communications functional efficiencies; automated work process, communications, and information (data) streams; key data analytics and insights; effective team building and leadership development          

19972000

Senior Management Consultant Fortune 500–1000

Siemens Management Consulting

Accomplishments: Strategic management consultant to Fortune 500–1000 executives (GE, Pfizer, Sony, Met Life, NY Life, etc.) for game–changing digital business transformation initiatives, including core business enterprise web applications (BRM, CRM, ERP, HCM, ECM, KM, e–Commerce, SEO, SEM), as well as key organizational effectiveness initiatives, to align strategic business, organizational, and leadership goals

Outcomes: 30%+ annual P&L impact resulting directly from harvesting leading edge business transformation capabilities; streamlined people–processes–technology–data–communications functional efficiencies; automated operational process, communications, and information (data) streams; key data analytics and insights; leadership-talent-culture alignment; and customer/business relationship management   

Education

2018

MBA★MS 

University System of Maryland

Digital Business Management

1993

BS

University System of Maryland

Digital Technology Management 

Certifications

2017

CBRM 

BRMI


2017

CIPP-G 

IAPP


2018

SHRM-SCP 2017

SHRM


2018

CPLP

ATD


Professional Affiliations

★ Association For Image And Information Management

★ Alliance For Innovation

★ American Council For Technology | Industry Advisory Council

★ Business Relationship Management Institute

★ Center For Creative Leadership

★ CIO Executive Council

★ Cloud Security Alliance

★ Human Capital Institute

★ Information Systems Audit and Control Association                                                     

★ Institute of Management Consultants

★ Institute of Organization Development

★ International Association of Privacy Professionals

★ Organization Development Network

★ Society of Human Resource Professionals

Professional Interests

★ Big Data/BI/Analytics

★ Digital-Social Business Transformation

★ Digital Disruption

★ Health Informatics

★ Information Assurance

★ Knowledge Management

★ Organizational Development-Effectiveness

★ Semantic Web (Web 3.0)

    Portfolio

    None