Experience supporting and managing IT / IS infrastructure operations, performing roles as IT Infrastructure Leader, Project Manager , Service Delivery Manager, Service Support Manager. Strategized and drove the delivery of IT / IS services from global to regional and local business.
Five years experience leading local, regional and worldwide IT staff aligned to business strategy and business compliances; international experience reporting to United States, Brasil and France, working with in worldwide projects.
Additional core competencies:
- IT infrastructure technical and roadmap strategy / architect.
- IT Governance; IT sourcing / outsourcing management.
- Quality compliances SOX, ISO 9000,14000
- IT budget management up to
- Best practices: COBIT,SIX SIGMA, PMBOK, E-SCM, ITIL(V3 Foundations certify)