Summary

Cisco Certificated Design Associate (CCDA ®Certified)                                   Cisco ID: CSCO11528917.

Cisco Certified Network Professional Voice (CCNP ® Voice Certified)          Cisco ID: CSCO11528917.

Cisco Certified Network Associate Voice (CCNA® Voice Certified)                 Cisco ID: CSCO11528917.

Cisco Certificated Network Associate (CCNA® Certified)                                   Cisco ID: CSCO11528917.

A+ Certification Objective (Core Hardware/Operating Systems Technologies).

                                                                                                                CompTIA Career ID:  COMPOO I004566376.

Work History

Work History

Assistant Director of System and information Dept.

Honey Well

Modern Food Industries 

Responsible for the routine administration of Medium sized Network, including:

Manage TCIP/IP protocols, Virtual LANs and VPN.

Install, configure, implement roles and security polices of ISA Server and manage firewall setting and           control of bandwidth and user quota.

Built the basic configurations of Domain Controller Server including Active Directory, Domain Name               System (DNS), Dynamic Host Configuration Protocol (DHCP), Group Policies, File Security, Domain             and LAN administration Command line and remote administration.

Install and upgrade Oracle server & clients (based on Oracle Database10g version).

Coordinate, define and implement database backup/recovery policies.

Configure, monitor, and maintain virus protection third-party for protect operating system and email               applications (Such as Norton Corporate, BitDefender Total security kaspersky software).

Customer care Technical Support

Etisalat Contact Centre

Troubleshooting and Supporting of Etisalat Internet connection problems.

Feb 2011 - Present

Networks Engineer

Fiberzone Networks

Fiber zone Network is one of a system Integrators & installer of IT solutions and Networking in the UAE market. The prime objective of the company is to provide its clients, reliable, state-of-the-art and superior quality IT products and network services. In the Fiber zone Network segment, we provide total Network solutions to Architects, Consultants and Engineering contractors.

Job Description:

  •     Design and Implement LAN/WAN cabling Infrastructure with Supporting Fiber Optic    Technologies.
  •     Configure and Manage Cisco Firewall (ASA-5500 series).
  •     Perform required configuration on the router to act the required administrative functionality        (Cisco 2500, 2600, 2800, 2900, 3600 and 7200 Series).
  •  Configuring routing protocols(RIP,RIPV2,IGRP,EIGRP,OSPF[single area and Multiple area ]).
  •  Configure ISDN (VWIC3-2MFT-T1/E1 Card) PRI Interface on the Gateway.
  •  Configuring Broad Band Internet connection on the Gateway.
  •  Configuring POTS, VOIP telephony and VOIP Protocols (MGCP, H.323, SIP) on the Gateway.
  •  Configuring and Customize Core and Edge switches to meet specified network requirements (Catalyst 1900, 2960 and 3750).
  •  Configuring MCS Servers for Voice Networks.
  •     Setup and Configuring CISCO IP Telephony system based on Call Manager 6x, 7x and 8x Business Edition Call Manager Express  and Cisco UC540 with FXO ports.
  •     Adding IP Phones manual or using BAT to Call Manger
  • (SPA 502G, CP-7937G , CP-7942G, CP-7962G,  7915expantion modules, etc).
  •     Configuring user features like Speed Dial, Call Park, Call back and Called Pickup, MOH, etc).
  •     Configuring Partitions, Calling Search Spaces, Route Pattern, Translation Rules, Translation pattern, Partitions , Hunt Group, etc) on Call Manager.
  •     Configuring Unity Connection, Unity Express.
  •     Configuring Unity Integration, Device Mobility and Extension Mobility.
  •     Configuring IMAP Integration for Voice Mail.
  •     Add Users on IP Fax Agent Solutions.
  •     Add Units and Directory on ARC Billing Software.
  •     Installing and Configuring different roles of Microsoft Servers 2003/2008 Platform  (Such as Domain Controller, DNS, DHCP, File and Printer Server and ISA servers).
  •     Design and Implement IP CCTV cameras system.
  •     Design and Implement Wireless Access Points system.
  •     Installed Conferencing Device (Life Size video).
  •     Design and Implement Biometric Security Access Control system.
  •     Providing Remote Support for clients by Team viewer or Through Log Mein website.

Recently implemented Projects:

  Royal Business center – Abu Dhabi.    (Infrastructure cabling system and Implement Active Component system).

  ATRAA Villa Project – Abu Dhabi.      (Infrastructure cabling system and Implement Active Component system).

  The Villa Project – Dubai.                   (Infrastructure cabling system).

  Package15 Project – Dubai                              (infrastructure cabling system).

  Meliha Army Camp – Sharja.                        (Infrastructure cabling system).

Feb 2009 - Oct 2009

System Administrator.

Al Shetaa Wa Saif

Trading and Marketing Electrical and electronic devices - Riyadh, KSA.

Responsible for the routine administration of multiple branches networks connected to the head office, including:

Administration and routine maintenance of Dell PowerEdge2950 servers.

Managing and Maintaining a Microsoft® Windows® Server 2003 Environment Infrastructure.

Maintaining a Microsoft® Windows® Server 2003 Active Directory/DNS/DHCP® Infrastructure.

Implement and Maintaining Internet Security and Acceleration Server 2004.

 Installing, Configuring and administering Microsoft Exchange 2007 Server.

Manage users and vpn accounts.

Monthly Providing Reports and Business Correspondence to management up level.

Apr 2006 - Sep 2008

IT Instructor

Information System Institute (ISI), Egyptian Ministry of Defense

Acting as a member of Information Technology Department for the following activities.

Taught (A+, N+, CCNA, MCSA) courses.

Supporting the IGCSE lab Preparation for IT Exams.

Jan 2005 - Apr 2006

IT Administrator

East Delta

Responsible for the routine administration of Small sized Network, including:

Providing Software/Hardware level support:

Purchasing the Computer’s Parts, Assembling and maintenance it.

 Microsoft Operating system, Application and software installations.

Configuring Microsoft Outlook with all mail types (POP3, SMTP, and Exchange Server).

Install, configure and administrative Local on Desktop/Network printers.

Troubleshoot and handling operating System errors (disk space/memory/defect hardware...).

Diagnose and resolve problems between application software and operating systems.

Manage User Administration on Windows 2000 Server.

Scheduled Backups of data on tertiary media.

 Perform technical (Hand on) works in installing LAN network equipments (Routers/Switches/Cables).

Education

Education
Sep 2000 - Jul 2005

Bachelor's

Ain Shams University

Bachelor's degree in Information Technology Engineering.

Skills

Skills

My Skill

    Cisco Certificated Design Associate (CCDA ®Certified)                                   Cisco ID: CSCO11528917.     Cisco Certified Network Professional Voice (CCNP ® Voice Certified)          Cisco ID: CSCO11528917.     Cisco Certified Network Associate Voice (CCNA® Voice Certified)                Cisco ID: CSCO11528917.     Cisco Certificated Network Associate (CCNA® Certified)                                   Cisco ID: CSCO11528917.     A+ Certification Objective (Core Hardware/Operating Systems Technologies).                                                                                                                 CompTIA Career ID:  COMPOO I004566376.     Microsoft® Certificated System Administrator (MCSA).     Microsoft® Office Automation (Windows, Word, Excel, Power Point, Access and Internet).  -----------------------------------------------------------------------------------------------------------------------------   Training:     Contact Centre of Etisalat in Ajman, UAE                              February 2009 – April 2009     Register domain name of a company under .ae Etisalat domain name.     Pointing non Etisalat webhost under the Etisalat domain name.     Create/manage virtual email of private domain company.      Install/Configure/Troubleshoot :       Dial up connection (Dial up Access, Dial-N-Surf and Prepaid Card).       ISDN Connection.       Broadband Connection (ADSL, I-Wan and GPON).      Create/Configure/Manage Web mail and mail Client.      Configure/ Troubleshoot several types ADSL Modems (Lucent, Aztech, Alcatel, Linksys and                        Siemens).