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Work experience

Sep 2016Present

Social Media Account Manager

  • Manage the social media platforms on behalf of our respected clients.
  • Strong Arabic skills enable me to manage government entities' accounts and news-based accounts.
  • Assist in the creation and implementation of social media strategies.
  • Collaborate with both content team and creative team to meet our clients' expectations.
  • Work with the online reputation management team to respond promptly to customer enquiries received through our social media platforms.
  • Create, curate and manage all content for some of my accounts across Instagram, Facebook, Twitter,and YouTube.
  • Have an understanding of brand tone of voice and the ability to adopt different styles.
  • Develop creative campaigns to meet our clients' objectives.
Sep 2015Sep 2016

Content & Community Management Team Leader

  • Lead a team of Content Strategy professionals driving innovation and standards.
  • Work with client teams to understand client content objectives, challenges and needs in the social space.
  • Write, edit and proofread new content while ensuring that all documents meet established content standards.
  • Manage social media content and day-to-day activates. Duties include online advocacy, creating content, community-outreach efforts, promotions, etc.
  • Act as senior level social media content subject matter expert in client meetings, as needed.
  • Drive social content expertise and excellence across the team.
  • Lead content thought leadership internally and externally.
Jul 2015Sep 2015

Arabic Content Specialist

Oct 2014Jul 2015

Media Monitoring/Report & SMS Department Team Leader

Carma, Dubai, UAE
  • Responsible for monitoring local, regional and international newspapers and all kinds of media outlets and news websites to gather news of specific interest to our high-level clients.
  • Responsible for sending news alerts through e-mails and SMS service in addition to drafting daily reports to provide clients with detailed copies of media content they are concerned with.
  • Design templates for the news reports.
  • Follow-up with the team members and reviewing the reports have been prepared by them to enhance the quality.
  • Provide training to the new staff.
  • Side tasks like translation, editing and quality check.
Apr 2012Oct 2014

Media Monitoring Specialist at Report & SMS Department

Carma, Dubai, UAE

Key Skills

  • Possession very good awareness of world news especially in the fields of politics and economics. Excellent ability to track the news.
  • Awareness of media law and journalism ethics. Well-acquainted with GCC-related issues.
  • Having the skills of Editing, research, blogging, social networking and analyzing. Having a deep understanding of client needs.
  • Excellent skills of computer and internet.
  • Excellent knowledge of Microsoft office & Windows applications.
  • An excellent communicator and relationship builder.
  • Able to lead and motivate staff to achieve business goals through clear communication and an empowered management style. Ability to work as part of a team and independently.
  • Establishing priorities to meet goals and achieve results.
  • Ability to work under pressure and tight deadlines.
  • Ability to provide excellent customer service.
  • Committed to continuous learning and self-development.
  • Honest, self-Confident, motivated, ambitious, hard worker, helpful and committed.



Bachelor of Arts, Department of Mass Communication

Helwan University, Cairo, Egypt

Faculty of Arts, department of Mass Communication

Specialization: Journalism


Certificate of Secondary Education

Al Ibrahimia Secondary School, Cairo, Egypt


Arabic:  Native

English: Fluent


Writing, reading, surfing the internet, history, cinema, music, chess, football, swimming and bodybuilding.

Personal Information

Date of birth: May 10, 198

Nationality: Egyptian

Marital status: Single


References will be furnished upon request