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Work experience

20162017

IT Manager

TechApply

Responsible for working closely with all staff to implement IT strategies that helps the company meeting its immediate and long-term business objectives. Manages IT and computer systems. Escalates all IT and technical issues. Supports business users. Communicates regularly with the executive management of the company. Designs, develops, implements and coordinates systems of policies and procedures. Sets up security systems.

20142016

Business Analysis & Systems Manager

NIC-MOI Government KSA

Responsible for solution Systems and analyzing the needs of the business and its customers, coming up with solutions to business problems. To enhance the existing functionality and web pages for global clients. Managing the work from initial request through estimation, approval, requirements, build and implementation, MDMS will be deploy on Cloud Private.

20142016

Project Manager

NIC-MOI Government KSA

Responsible for the project management throughout the entire project lifecycle, including project initiation/proposals, project delivery, planning, scheduling & reporting on project activities, business liaison stakeholder management, post implementation review and project close out/handover. 

20112014

Project Controller/ Consultant

Nesma Advanced Technology: Royal Saudi Airforce

Responsible for logistic software systems, ERP software systems GOLDesp. Business analyst support system & GOLIVE consultant. Trainer for GOLSesp. Participated in establishing the Information Technology (IT) direction for tactical and strategic planning. Recommended business processes and product improvements within corporate functions. Promoted and directed process improvement activities and worked with management to ensure quality awareness. Ability to understand the client's market sector and therefore provide them with independent professional suggestions and guides. Being involved in a project from evaluation, conception and completion. Communicates closely with suppliers and contractors. Preparing progress reports for Program Managers.

20072011

Senior Systems Engineer/ Team Leader

Nesma Advanced Technology
  • Senior-level leadership-spanning IT infrastructure, communication and network management, system operations, service management, and disaster recovery. Combine technical expertise with strong business acumen and operational understanding; ensure all technical strategies and activities align with corporate goals. Expertly oversee large-scale IT projects, networks, and infrastructures—from initial planning and development to implementation and enhancements.
  • Responsible for NIC Project – Document management system implementation, archiving and deployment Consultant for13 Principalities in KSA and MOI project Archiving system Build the system on VMware. Systems Implementation (installation, archiving, testing, customization and configuration security implementation maintenance, solution, deployment, Software Testing & training.) Networking & cabling.

    • Servers and SQL DB, AD, IIS, archive – FileNet Administration and Configration
    • Deployment EMC archiving system.
    • Expert for Active Directory, Servers, VMware, Exchange Windows, Office, Networking TCP/IP, SQL, IIS

           windows and cluster

    • Analysis of client's business processes and system requirements
    • Managing the areas - Engineers training – project planning –user training –Solutions.
    • Report to the development staff for any request
    • , Installing, configuring, administering and securing our as well as our clients'

    Coming up with custom-tailored backup/restore and disaster recovery plans for production servers

20052007

Product Manager

Nesma Advanced Technology/ Shomoos Government

Shomoos is the National tourism information network project that aims to connect the private sector organizations to a Government Controlled & centralization national Network.

 

  • Management, Administrating, Controlling & distributing tasks for technical & sales engineers.
  • Assigning and training joiner’s employees and our dealers in the project.
  • Managing the areas with (Sales reps, technical & dealers).
  • Coordinating with Elm co. for every simple thing according with the project including meetings, system update,    

      troubleshooting, and data entrée.

  • Escalating the obstacles and complaints to close this loop with the developer.

Product Manager

Nesma Advanced Technology/ General Electric Health Care

20042005

Team Leader Helpdesk/ Data Center

Nesma Advanced Technology/ Internet Service Provider

As a Client Services technical support I was responsible to provide strategic leadership in the planning, development, and execution of Help Desk and High Availability (24x7) activities necessary to support business objectives. Partner with network team to develop, evaluate and improve IT support processes.

  • Networking Specialists
  • A great knowledge in troubleshooting, assembling and fixing problems of PCs& server. Also, I have a good

     knowledge of networks Cisco Routers Configuration and networking cabling including Thin, Thick and UTP    

     cabling and switch, router.

  • A good knowledge of DSL setup and Configuration. (all device of Modem),
  • Microsoft for windows and servers.
  • IT architects and Software Test.
  • Internet services configuration.
20012004

Technical Support Engineer

Raghadan Company

Support of Operating systems: MS-DOS, SCO-UNIX, Windows 95/98, NT 4.0, Windows XP, Windows 2000,Windows 2003and 2008.

Education

20062008

MASTERS

US Clayton 

Management information System

20002004

B.Sc

Red Sea University, Sudan

Computer Science 

Text Section

Trainings and Certificates

20002016

PMP: KPMG Certified | COBIT 5 | Linux | Share point administrator | WIPO-GCC : PCT system for worldwide filing of patient applications

Trainee
20002011

ITIL V3 | MCSE | English | GE Asset | GOLDesp | EMC | CCNA

Certificates