Ahmed Mohamed Helmy AbdulHady

Personal Information

Birth  Date: 15  February 1977

 Gender: Male

 Nationality: Egyptian

 Additional Nationalities: --

 Visa Status:Residency Visa (Transferable)

 Marital Status:Married

 Number of Dependents:1

Driving License Issued From:Egypt; Saudi  Arabia

Work History

Work History
Apr 2009 - Present

Key Account Manager

STC Advanced Solutions
  • Selling the Internet bandwidth, Data Connectivity & Managed   Services through STC inside & outside the KSA, Datacenter Services (Co-Location), voice communication solutions & High-end solutions for the enterprise sector and large corporate customer.
  • Handle all incoming inquiries and issue quotations accordingly
  • Expertise in proposals design, business development   delivery of advanced technologies to meet business, financial, competitive and customer demands. Combines strong general management capabilities with outstanding performance and thought leaderships. Extensive qualifications in all facets of project life-cycle development from initial feasibility/risk analysis and conceptual design through implementation, user training and enhancement.
  • Develop and execute account plans to achieve sales targets
  • Work on the prices and delivery time as per the customer requirement.
  • Manage the structuring and closing of deals with large Corporate Customers.
  • Insure customers’ satisfaction after required service has been provided
  • Prepare monthly/quarterly/yearly sales report.
May 2005 - Apr 2009

IT Manager

Gulf Union Foods Company

Responsibilities:

  • Overseeing major issues pertaining to the planning, managing and administration of all systems, network and database installations - on an Oracle and SQL Server 2000 platform.
  • Supervising testing, archiving, data migration and deletion, storage infrastructures, as well as backup and disaster recovery procedures to ensure business continuity and information lifecycle management solutions.
  • Administering and optimizing company’s LAN/WAN infrastructure, executing operations of the same in terms of installation, configuration, and maintenance. Delivering required support for existing infrastructure and application.
  • Monitoring and analyzing network traffic for security breaches, as well as Remote Access services. In charge of user/group account management, authentications and managing network protocols.
  • Designing, implementing and monitoring remote connectivity for all locations, utilizing CITRIX MetaFrame Presentation Server, IP/VNP & ADSL communication lines, terminal server, Windows Pro Dial-up.
  • Allocating tasks and responsibilities to IT staff regarding the installation and  updating of Anti-Virus software, regular scans, clearing detected  threats as well as providing troubleshooting solutions and preventive maintenance to ensure optimum system performance.
  • Evaluating user needs and system functionality, scheduling upgrades and backup of hardware and software systems. Spearheading network software development, and other main company software.
  • Keeping abreast of latest technological advancements, monitoring software use licenses and providing secure access to remote system users.
  • Providing recommendations on design enhancements to the infrastructure to improve reliability and performance of network reduce cost and Effect Company’s growth.
Oct 2003 - May 2005

Network Administrator

Madaen Al-Jazeera Co

Responsibilities:

  • Installed, tested and provided maintenance for hardware including PCs, printers, servers, modems and cabling as well as for software applications, system software and  internet service providers.
  • Administered existing databases. Assisted in the selection of new database systems including design, redesign, creation and integration as well as conducting feasibility studies and impact analysis. Configured and installed new versions of software, software applications, and other software related to DBMS administration.
  • Provided technical support in terms of responding to the needs and queries of network users regarding their access to resources on the network and the operation of various software programs. Trained users on software and equipment usage.
  • Determined, resolved and reported software, hardware or operational shortcomings. Consulted with department managers to develop system solutions in consistency with the organizational objectives.
  • Researched and evaluated new technologies. Coordinated network and application software upgrades and testing.
  • Established and maintained user connectivity by creating user accounts based on set protocols as well as setting up user environment and directories. Monitored DBMS integrity and security.
  • Developed, managed and tested backup and recovery plans. Ensured storage, archiving, backup and recovery procedures are functioning correctly. Practiced capacity planning.
  • Assisted in formulating, implementing and communicating policies and procedures related to network hardware and software acquisition, use, support, security, and  backup.
  • Negotiated vendor rates, outsourcers and contractors to secure infrastructure specific products and services. Maintained all software license agreements.
Sep 2000 - Oct 2003

Senior Sales & Marketing Executive

Balda Experts for Information System Co

Responsibilities:

  • Explored new opportunities to further business growth. Maximized leverage of organization image by implementing specific strategies and plans in addition to maintaining knowledge of company products and services.
  • Created and managed new sales by planning and implementing various advertising and promotional programs for either some or all of the  company's products.
  • Built effective client relationship through in-depth understanding of their business needs and requirements.
  • Directed and evaluated activities of the sales and  marketing team. Handled all aspects of their recruitment, training and performance. Ensured optimum levels of motivation among them.
  • Identified potential customers. Conferred with clients regarding products' specifications and provided advice on types of equipment to purchase.
  • Conducted competitor, sector and market research and analysis to conceptualize counter strategies. Prepared reports and  sales forecasts for upper management.
Oct 1998 - Sep 2000

Senior Application Consultant

Experts Business Systems Co

Highlight:

Received Accounting Software Expert training which covered modules that span various sales, accounting and  HR disciplines for the  purpose of creating and  automating business transactions. The  modules include: General Ledger, Cash Flow, Budgeting, Cash  Management, Inventory, Purchasing Control, Sales Control, Ordering System, Payables, Receivables, HR & payroll  System and Contracting.

 Responsibilities:

  • Spearheaded the execution of business process analysis for the customers' key operations including accounting, distribution, contracting and  manufacturing. Conceptualized schema, prepared test application functionality and  provided cutting-edge training on the  same.
  •  Performed infrastructure lifecycle assessments and associated technical tasks including study, analysis, design, product installation, test and system integration.
  • Identified new revenue generating products and service opportunities. Assisted in selling hardware and software products and provided detailed technical knowledge in the  sale  of complex hardware and  software solutions.
  • Implemented systems at client sites including installation, testing and maintenance in addition to planning backup and recovery procedures. Provided support in terms of training and responding to queries regarding system usage.
  • Handled report writing process encompassing analysis, design, building, testing and implementing reports for client's application.
  • Effectively customized the aforementioned modules to fit customers' requirements; enhancing workflow by enabling users to automate the transactions of a certain business process (Automation Business Process).

Education

Education
Oct 1994 - Jun 1998

BACHELORS

Ain Shams University

Pure Math and Computer Science

Skills

Skills

Configuration For CISCO Routers and Switches

Communication & Interpersonal, Analytical and Problem Solving, Organization & Team Building

Help Desk Support, Business Negotiation, Client & Staff Training, Business Development, Evaluation

MS Office, Windows Family, MS-DOS, Photo shop 6 -illustrator

ERP Systems (Expert-ERP, Orion, Matrix)

PC Installation, Maintenance, Troubleshooting

Seagate Crystal Reports, Oracle6i Reports, Oracle9i Reports, V10 Report Builder, Novell

Win NT Server, Win 2000 Server, Win 2003 server, Exchange Server 2003, ISA Server, SQL Server

Clientele Relationship, HR, Cost Analysis, Competitor/Market Research & Analysis, Reporting

Accounting software Package, Profit Maximization, Feasibility Studies, Advertising & Promotion

CITRIX MetaFrame Presentation Server, IP/VNP & ADSL, Anti-Virus Software, License Agreements

LAN/WAN Infrastructure, ODBC, Network Security, Account Mgmt, Network Protocol Suite (TCP/IP)

Database Management, Networking, Sales & Marketing, Accounting, System Consultation, Report Writing

Languages

English : Level: Expert 

Arabic : Level: Expert