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To obtain a challenging position that allows me to utilize my
educational background and critical thinking skills in such a way
that would be rewarding to my employer as well as to my
professional career.

Date of birth

22 October 1983

Work experience

Jun 2015Present

Sales Consultant

Arabian Automobiles (INFINITI)

  • Develops buyers by maintaining rapport with previous customers; suggesting trade-ins; meeting prospects at community activities; greeting drop-ins; responding to inquiries; recommending sales campaigns and promotions.
  • Qualifies buyers by understanding buyer's requirements and interests; matching requirements and interests to various models; building rapport.
  • Demonstrates automobiles by explaining characteristics, capabilities, and features; taking drives; explaining warranties and services.
  • Closes sales by overcoming objections; asking for sales; negotiating price; completing sales or purchase contracts; explaining provisions; explaining and offering warranties, services, and financing; collects payment; delivers automobile.
  • Provides sales management information by completing reports.
  • Updates job knowledge by participating in educational opportunities; reading professional publications.
  • Enhances dealership reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.


Sales Consultant

Porsche Center Dubai

To sell the required number of vehicles as per your target while
Maximizing the profit on each unit sold, and working with the
Dealership’s agreed sales processes and methods.
To ensure that all customers are informed of and shown all
available options, extras, accessories, extended warranties and
other value added products.
To ensure that all customers are properly qualified in respect of
methods of vehicle funding, and are referred to the Business
To strive to delight customers and work towards achieving the
highest degree of customer satisfaction.
To proactively seek and secure repeat and additional vehicle
sales using prospecting, follow-up, referral and other available


Sales Consultant


listening to customer requirements and presenting appropriately to make a sale;
maintaining and developing relationships with existing customers in person and via telephone calls and emails.
responding to incoming email and phone inquiries;
acting as a contact between a company and its existing and potential markets;
negotiating the terms of an agreement and closing sales;
gathering market and customer information;
representing their company at trade exhibitions, events and demonstrations;
negotiating on price, costs, delivery and specifications with buyers and managers;
challenging any objections with a view to getting the customer to buy;
advising on forthcoming product developments and discussing special promotions;
creating detailed proposal documents, often as part of a formal bidding process which is largely dictated by the prospective customer;
liaising with suppliers to check the progress of existing orders;
checking the quantities of goods on display and in stock;
reviewing your own sales performance, aiming to meet or exceed targets;
gaining a clear understanding of customers' businesses and requirements;


Sales Executive

Gathering market and customer information. Advising on forthcoming product developments and discussing special promotions. Checking vehicles display in the showroom. Reviewing own sales performance, aiming to meet or exceed targets. Maintaining and developing relations with existing customers. Gaining a clear understanding of customers needs and requirements. Arranging finance and providing customers with quotations. Providing Customer service.

Call Center Agent


.Use questioning and listening skills that support effective
telephone communication.
Use an effective approach to handle special telephone tasks like
call transfers, taking messages, call backs, holds, interruptions,
and unintentional disconnects.
Effectively deal with job stress, angry callers, and upset
Use the most appropriate way to communicate with different
behavior types on the telephone.
Apply the elements of building positive rapport with different
types of customers over the phone.
Apply the proper telephone etiquette to satisfy various customer
Identify voice skills and how to enhance a good telephone
Meets commitments to customers.
Display Time flexibility towards shifts as per work floor



Bachelor of Commerce (B.Com.)

Cairo University / Faculty of commerce

Overall Degree: Good

Language skills

  • ARABIC: Mother Tongue
  • ENGLISH: Fluent
  • FRENCH: Basic

Profissional skills

Ability to rapidly assimilate new technology
Ability to manage multiple conflicting priorities.
Innovative and creative problem solving and decision making skills
Ability to work independently and as a team member
Self motivated and capable of adapting to new work and social environments.

TRAINING & Courses 

  • Basic and advanced selling skills
  • Microsoft office
  • Internet selling skills
  • Effective telephone calls skills course
  • CRM / Prospecting new customers
  • Technical insight for non- technical persons
  • Clothing techniques & Handling objections
  • Effective vehicle appraisal
  • Time management
  • GM Brand & Product Familiarization
  • Presentation and Demonstration Drive
  • Becoming a Professional Sales Consultant
  • Trade, Financing & Closing
  • Delivery, Intro to Service & Follow-Up
  • Sales Simulator
  • Introduction to Customer Management
  • Advanced light duty Truck Training
  • GM Difference Customer Enthusiasm

System / SOFTWARE skills 

  • Microsoft Windows.
  • Microsoft Office (Word-Excel-PowerPoint).
  • Internet Skills.


  • References are available upon request