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Summary

Seeking a challenging career opportunity within a multinational organization where my background and interpersonal skills can be utilized and developed.

Work experience

Jun 2015Present

HR Manager

Betcom For Home Decoration

Maintains management guidelines by preparing, updating, and recommending human resource policies and procedures.

Maintains human resource staff by recruiting, selecting, orienting, and training employees.

Maintains a pay plan by conducting periodic pay surveys; scheduling and conducting job evaluations; preparing pay budgets; monitoring and scheduling individual pay actions; recommending, planning, and implementing pay structure revisions.

 

Sep 2011May 2015

Branch Manager

Diamond Land

Manage Product inventory and applicability.

Maintain contact and friendly relationships with customers.

Jul 2009Aug 2011

HR Manager

Solo Egypt Match Company

Establish plant policies and procedures.

Identify staff vacancies and recruit, interview and select applicants.

Jul 2008Jun 2009

HR Manager

Egyptian Match Company

Identify staff vacancies and recruit, interview and select applicants.

Maintain records and compile statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, and absenteeism rates.

Conduct exit interviews to identify reasons for employee resignation.

Nov 2007Jun 2008

Sales Manager

Nestle Nespresso

Recruiting and training sales staff.

Supervising, motivating and monitoring team performance.

Allocating areas to sales executives.

Maintaining detailed knowledge of the company’s products or services.

 keeping abreast of what competitors are doing.

 


Jan 2005Oct 2007

Senior Customer Service Representative

Vodafone Egypt

Offer superior quality of Service to Vodafone Egypt Premium
Customers, through handling inbound and outbound contacts.

 

Sep 2004Dec 2004

Trainer

Data Management Systems

Provide implementation and training for customers .

Jul 2003Sep 2003

Customer Service Representative

CIB

Summer Training .

Education

Sep 2000May 2004

Bachelor

Modern Academy Maadi


19962000

Faculty of Law-Ain Shams University

Skills

Multitasking


Analytic


Problem Solving


Communication


Leadership


Certifications

20162016

Competency Based Interview

American Chamber Of Commerce


20162016

Compensation And Benefits

Top Business


20112011

Essentials Of Human Resources Management

American Chamber Of Commerce