Seeking a challenging career opportunity within a multinational organization where my background and interpersonal skills can be utilized and developed.

Work experience

Work experience
Jun 2015 - Present

HR Manager

Betcom For Home Decoration

Maintains management guidelines by preparing, updating, and recommending human resource policies and procedures.

Maintains human resource staff by recruiting, selecting, orienting, and training employees.

Maintains a pay plan by conducting periodic pay surveys; scheduling and conducting job evaluations; preparing pay budgets; monitoring and scheduling individual pay actions; recommending, planning, and implementing pay structure revisions.


Sep 2011 - May 2015

Branch Manager

Diamond Land

Manage Product inventory and applicability.

Maintain contact and friendly relationships with customers.

Jul 2009 - Aug 2011

HR Manager

Solo Egypt Match Company

Establish plant policies and procedures.

Identify staff vacancies and recruit, interview and select applicants.

Jul 2008 - Jun 2009

HR Manager

Egyptian Match Company

Identify staff vacancies and recruit, interview and select applicants.

Maintain records and compile statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, and absenteeism rates.

Conduct exit interviews to identify reasons for employee resignation.

Nov 2007 - Jun 2008

Sales Manager

Nestle Nespresso

Recruiting and training sales staff.

Supervising, motivating and monitoring team performance.

Allocating areas to sales executives.

Maintaining detailed knowledge of the company’s products or services.

 keeping abreast of what competitors are doing.


Jan 2005 - Oct 2007

Senior Customer Service Representative

Vodafone Egypt

Offer superior quality of Service to Vodafone Egypt Premium
Customers, through handling inbound and outbound contacts.


Sep 2004 - Dec 2004


Data Management Systems

Provide implementation and training for customers .

Jul 2003 - Sep 2003

Customer Service Representative


Summer Training .


Sep 2000 - May 2004


Modern Academy Maadi

1996 - 2000

Faculty of Law-Ain Shams University





Problem Solving




2016 - 2016

Competency Based Interview

American Chamber Of Commerce

2016 - 2016

Compensation And Benefits

Top Business

2011 - 2011

Essentials Of Human Resources Management

American Chamber Of Commerce