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Summary

Graduated from Pancasila University, Majoring in Informatics Engineering (S1). While in college, Ahman (his nick name) was also a Freelance Technical Reviewer in one of Computer Magazine in Indonesia and in addition, he start web hosting business on the internet.

Having twelve (12) years working experience in some different industries, such as Freelance Technical Reviewer (reviewer hardware computer & article writer) for two (2) years at CHIP Computer Magazine (Kompas Gramedia Group), IT Hardware (as a Technical Support from field/mobile support to sit behind the desk) for almost four (4) years, IT Software (as a project management office) for two (2) years, Palm Oil Factory (as a purchasing assistant).

Now I'm in Indonesia, and I am ready to work in the country of your company with the help of Visa Sponsorship or Working Permit to become employee in the your company.

My Career Objective:
To be a part of the challenging team which strives for the better growth of the organization and which explores my potential and provides me with the opportunity to enhance my talent with an intention to be an asset to the company.

Work History

Jun 2006Present

General Operations Manager

PLiKhost Web Hosting Indonesia

PLiKhost Web Hosting Indonesia has been in the web hosting business for more than 10 years now (since 2006), collecting know-how and experience in providing reliable and customer-centric web hosting services. Over the years, we have been doing our best to make our offerings as much based on our customers' actual needs as possible. All our products have been carefully configured to ensure a cost-effective combination between quality and pricing.

Job Description:
• Running a Web Hosting business through anywhere
• Creating a hosting product innovation in Indonesia
• Hosting product marketing on the Internet (e.g. Webhostingtalk.com Forum)
• Server Hardening (CentOS & Windows Server)
• Periodically do Backup check on the server secondary harddisk
• Periodically do Backup check on remote backup server location (different location)
• Periodically do cPanel/WHM Server Management
• Periodically do CSF - ConfigServer Security & Firewall check
• Periodically do Mikrotik Router check (via Remote)
• Periodically do Website Update (if Apply, Wordpress & Joomla Website)
• Escalation of server problems (Hardware only) in the data center to outsource support
• Managing Client Order & Billing by WHMCS Software
• Supporting Client by Kayako Help Desk & Customer Service Software
• Monitoring Server & Network by PRTG Network Monitoring
• Direct or Supervision Installing New Dedicated Server (Appropriate OS choice of client)
• Direct or Supervision Provisioning New Dedicated Server in the Data Center (if Apply)
• Direct or Supervision Provisioning New Colocation Devices in the Data Center (if Apply)

Jul 2015Jun 2016

Purchasing Assistant

PT. Sawitta Jaya Lau Pakam

Job Description:
• Make purchases Fresh Palm Oil Fruit from agents or farmers
• Responsible for Petty Cash
• Make a purchase of Fresh Palm Oil Fruit reports per day
• Conduct audits of the results of the purchase of Palm Oil in the field
• Make a visit to the agency or supplier of Palm Oil Fruit
• Monitoring Trip trucks to arrive at the Palm Oil Mill (by Phone or GPS Tracking)
• Monitoring & Maintain Office IP Cam (Ubiquiti Unifi Video)
• Monitoring & Maintain Office Internet (Mikrotik Router)
• Monitoring Factory CCTV Remotely (DVR)

Dec 2014Jul 2015

Purchasing Officer

PT. Sawitta Jaya Lau Pakam

Job Description:
• Make purchases Crude Palm Oil (CPO)
• Make a report of expenditures and revenues
• Conduct audits of the results of the purchase of Crude Palm Oil (CPO) in the Field

Sep 2012Dec 2014

Project Management Officer

PT. Solusi Digital Indonesia

Job Description:
• A good understanding of the application Haris (Human Resources Information System)
• A good understanding of the application SIAP (School of Integrated Application Portal)
• A good understanding of the application SyndeoERP (Enterprise Resource Planning)
• Perform data User Requirements HaRIS application, SIAP, and SyendeoERP
• Doing start up data entry, so that the application can be immediately used
• Responsible for monitoring implementation timeline
• Doing assistance by telephone and remote (TeamViewer)
• Conducting direct assistance through visits
• Ensuring client can use the application properly
• Schedule a meeting with a client
• Publishes email to the client, if there are changes to the application

Projects handled:
• (SIAP) Golden Christian School – Palangka Raya
• (SIAP & SyndeoERP) Sekolah Amal Kasih – Bogor
• (HaRIS) Harmas Jalesveva PT. - Jakarta
• (HaRIS) Anugerah Tour Semesta PT. – Jakarta
• (HaRIS) Anugerah Tour Sejahtera PT. – Surabaya
• (HaRIS) Asahi Synchrotech Indonesia PT. – Jakarta
• (HaRIS) Philtera PT. – Surabaya
• (HaRIS) POP Hotels – Jakarta
• (HaRIS) Restu Ibu PT. - Bogor
• (Custom) Gereja Bethel Indonesia – Kantor Jawa Barat - Bogor
• (SyndeoERP) Toyo Fuji Logistic Indonesia PT. - Jakarta

May 2010Sep 2012

Technical Support Supervisor for iService

PT. Ken Solusindo

Job Description:
• Managing staff (Field/Mobile Technical Support) of 3 staffs
• Scheduling Mobile Technical Support for visits to Jakarta Area client
• Analyzing Preventive Maintenance performed by Mobile Technical Support
• Help remotely to a PC or Server Client that is having problems (Level 2 Support)
• Checking randomly and periodically to all client's server and network devices
• Monitoring LAN, WLAN and Internet Traffic in the client's office via remote (Mikrotik Router)
• Manage, and support Microsoft Active Directory infrastructure
• Perform daily system monitoring, verifying the integrity and availability of all hardware
• Repair and recover from hardware or software failures
• Perform ongoing performance tuning, hardware upgrades, and resource optimization as required
• Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities
• Maintain data center environmental and monitoring equipment
• Complex problem solving, investigate and troubleshoot issues
• Responsible for handling a variety of issues at once

Client handled:
• Pusaka Niaga PT. - Jakarta
• Ziegler Indonesia PT., a Blue Bird Group Company - Cikarang
• Hana Aero Nusantara Agent PT., a Korindo Group Company - Jakarta
• Taurina Travel Jaya PT. (Jalan Tour) - Jakarta (Tour Travel)
• Trimitra Jualan Wisata PT. (Jalan2Tour) - Jakarta (Tour Travel)
• Anugerah Abadi Multi Usaha PT. - Jakarta (Agribusiness)
• Asahi Synchrotech Indonesia PT. - Jakarta (Construction & Engineering)
• Sentul International Convention Center - Bogor (Building & Property)
• Wisma Keiai Indonesia PT. - Jakarta (Building Management)
• Concept 2 Technology PT. – Jakarta (Distributor)
• SEW Trident Global Pte Ltd – Jakarta
• Solid Black Gold PT. – Jakarta
• Anugerah Tour Semesta PT. – Jakarta (Travel Agent)
• Anugerah Tour Sejahtera PT. – Surabaya (Travel Agent)
• Gereja Bethel Indonesia – Kantor Jawa Barat - Bogor

May 2010Sep 2012

Senior Technical Support for Sugico Group

PT. Ken Solusindo

Job Description:
• Stand by for Sugico Group (Menteng, Central Jakarta)
• Standardize new computer or notebook (Setup Windows & Apps Installation)
• Configure new network devices (e.g. Network Printer, Access Point, etc)
• Monitoring server backup process (Cobian Backup)
• Perform maintenance of Servers, PCs, Network Devices regularly
• Perform antivirus updates on the server and client (ESET NOD32 AV 4 Business Edition)
• Perform application updates on the server and client (e.g. Windows Update)
• Regular work report to Sugico Group IT Manager
• Troubleshooting problems of software and hardware
• Troubleshooting user experience (via Remote - VNC or DameWare Mini Remote Control)
• Monitoring LAN, WLAN and Internet Traffic (Mikrotik Router)

Clients handled:
• GeoDrilling Indonesia PT. - Jakarta
• Indobarambai Gas Methan PT. - Jakarta
• Satui Basin Gas PT. - Jakarta
• Sugico PT. - Jakarta
• Trisakti Gas PT. - Jakarta

Oct 2008May 2010

Field/Mobile Technical Support for iService

PT. Ken Solusindo

Job Description:
• Stand by for visits to the client office (Jakarta Area)
• Troubleshooting problems of software and hardware
• Troubleshooting user experience (via Remote - VNC or DameWare Mini Remote Control)
• Monitoring server backup process (Cobian Backup)
• Perform maintenance of Servers, PCs, Network Devices regularly
• Perform antivirus updates on the server and client (ESET NOD32 AV 4 Business Edition)
• Perform application updates on the server and client (e.g. Windows Update)
• To make regular visits to the client (if there is no problem)
• Assist the client with a remote method if it can not be visited directly (Teamviewer 7)
• Standardize new computer or notebook (Setup Windows & Apps Installation)
• Filling the "Service Request Form" after a visit to the client
• Regular work report to Manager

Client handled:
• Anugerah Abadi Multi Usaha PT. – Jakarta
• Anugerah Tour Semesta PT. – Jakarta (Travel Agent)
• Asahi Synchrotech Indonesia PT. – Jakarta (Construction & Engineering)
• Hana Aero Nusantara Agent PT., a Korindo Group Company – Jakarta (Tour Travel)
• Jualan Tour (Trimitra Jualan Wisata PT.) – Jakarta (Tour Travel)
• Restu Ibu PT., a Blue Bird Group Company – Citeureup (Carrosserie)
• Prima Sentris Sentosa PT. – Jakarta (Carrosserie)
• Wisma Keiai Indonesia PT. – Jakarta (Building Management)

Apr 2004Jun 2006

Freelance Technical Reviewer

CHIP Computer Magazine (Kompas Gramedia Group)

Job Description:
• Perform testing products according to existing procedures
• Writing test or an article and submitted to the editor
• Fixing or Editing the testing or articles so that the article can finished immediately
• Attend the "Press Conference" if there is an invitation from the vendor
• Attend the regular CHIP Lab Internal Meeting

Education

Honors & Awards

20032003

3rd Place of Intel “Overclocking Contest”

at Institut Teknologi Bandung (ITB) - Bandung
20032003

Best Innovation of “Overclocking Contest”

at Institut Teknologi Bandung (ITB) - Bandung
20042004

3rd Place Runner Up of “Merakit PC”

at Bina Nusantara University - Jakarta
20042004

3rd Place of Regional Contest “Fastest Geek - PC Magazine”

at PC Magazine & Trisakti University - Jakarta
20132013

1st Place of WD-TheCus Regional Contest

WD-TheCus

Certifications

Jun 2016Jun 2016

Microsoft Digital Literacy

Microsoft

License Number: 122751

Certification URL: https://www.microsoft.com/en-us/digitalliteracy/certificate.aspx

Additional Information

  • Current Salary: 6.000.000 IDR per month (Location: Medan, Indonesia).
  • Expected Salary: 2500-3000 SGD per month.
  • Reasons For Leaving: I am currently looking for a position better matched to my skills and long-term career goals.
  • Notice Period/Availability: 1 Month.
  • Preferred Work Location: Anywhere in Indonesia & Anywhere in Singapore and Japan (Required Full Visa Sponsorship and relocation).