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Summary

As evidenced in the enclosed resume my experience encompasses project management, strategic planning, resource utilization, technical growth, and cost reduction. My ability to analyze needs and create unique solutions designed to yield a profitable technical outcome has proven to be one of my greatest assets.

Work History

Jan 2017Present

Application Development Section Head

SAK Holding Group (Qatar)
  • System Administration:

    - Transforming the company's physical infrastructure into virtual through Microsoft Hyper V.
    - Implementing a new domain controller, installing and administering active directory, DNS, DHCP and scaling the company's department architecture on the domain.
    - Implementing and administering cloud Linux servers concerning web-hosting, emails, mobile application hosting and ticketing system.
    - Migrating the company's emails to a new hosting provider to apply cost-saving while maintaining the same quality of service.
    - Administering Microsoft 365 Emails as well as maintaining security on dovecot emails.
    - Administering Microsoft Dynamics Ax 2012 R3 AOS application server, database server (MsSQL) and IIS server.
    - Firewall firmware upgrades, backups, VPN troubleshooting, integration and administration.

  • ERP Functional & Technical Analysis:

    - Understanding and gathering the company department requirements with regard to inventory, procurement, HR, finance, technical office and projects.
    - Issuing meetings with the company departments to understand workflows, business practice and data.
    - Presenting workarounds and suggested bottle-neck solutions to business practice issues in collaboration with Microsoft functional consultants to ensure the ERP system's stability and integrity.
    - Collaborating with the employees and the consultants with regards to required customization and specify whether they are really needed or not.
    - Preparing and administering the server's infrastructure environment.

  • Application & Website Management:

    - Managing Microsoft Dynamics implementation, collaborating with developers to deliver the required development needed.
    - Developing the company's intranet website, as well as transforming it into a mobile application that consolidates all the company's digital services like employee directory, ticketing system, ERP employee self-service pages, circulations and projects.
    - Renovating and creating corporate websites.

  • Training & Development:

    - Training the application & infrastructure teams, planning, collaborating together and applying knowledge transfer periodically.
    - Creating guidelines & documentation in the department's knowledge base.
    - Introducing the team to new technologies periodically, preparing test lab sessions and explaining the different IT career paths.

Feb 2014Jan 2017

IT Engineer

Dar Al Sharq (Qatar)
  • Webmaster:
    • Troubleshooting server issues via ssh terminal.
    • Hosting administration & consolidation.
    • Linux system administration.
    • Odoo ERP administration.
    • Web migration, files and SQL databases.
    • Cloud Administration Amazon Web Services, Digital Ocean and Google.
    • Automating and scheduling server scripts in bash and Python.
  • Cloud & System Engineering:
    • Nutanix VDI Project implementation & support.
    • Implementing, administering and supporting Odoo ERP.
    • Implementing Backup Solutions and Redundancies.
    • Preparing & supporting Application servers and web servers (Ngnix, Apache, Tomcat)
    • Secure Print solution implementation administration & troubleshooting. (Canon uniFlow, Sharp Papercut)
    • Windows Server DHCP, DNS, Shared folders, Active Directory implementation and support.
    • Creating and operating Docker Containers on the cloud.
    • Administering, operating and migrating cloud environments hosted on AWS, Google, Digital Ocean & LiNode.

  • Network Administration:
    • Administering and supporting CCTV, IP-Camera's and its network.
    • Implementing, administering, migrating and supporting company's emails.
    • Avaya IP Office VOIP system administration.
    • Configuring and installing Cisco & HP switches.
    • Troubleshooting Network faults at both the client and server side
    • Administrating Emails through split-delivery, Dovecot, Postfix & Exim as well as GoogleApps.

  • Security Engineering:
    • Securing Emails through IP, SPF & running Dovecot, Exim & Postfix on CentOS & Red Hat.
    • Preparing firewall rules to prevent intrusion for abnormal ip behaviors.
    • Implementing Cloud Flare Security to the domains.
    • DDoS protection & session Control.
    • Implementing and administering Server Antivirus.
    • Securing the server ports and access.
    • Pen-testing, SQL Injecting and brute force testing the servers.
  • Web Developing & Programming:
    • Creating dynamic websites using Wordpress.
    • Creating static Websites using HTML5/CSS3.
    • Programming web app features using Python.
    • Mobile App development using Apache Cordova & PhoneGap.
    • Implementation and light modification of open-source solutions like OS ticketing systems, Odoo ERP, Orange HRM, Sugar CRM, ZPanel, Webmin, Openfire, Own Cloud and lot others.
    • Leading & Supporting full projects.

  • Technical Support:
    • Troubleshooting all software and hardware issues.
    • Installing and troubleshooting software and equipment.
    • IT Purchasing Operations.
    • Troubleshooting Microsoft Windows XP, Vista, 7, 8 & 10, Linux Ubuntu, Debian & Mint.
    • Configuring & troubleshooting Microsoft Outlook, emails issues and assisting clients with rules and automation.
    • Troubleshooting printers, network and domain issues.
    • Custody management and Inventory.
    • Manipulating Raspberry Pis to match work needs.
Oct 2011Jun 2012

Intern

BeIN Sports (Qatar)
  • Down-linking signals using the parameters & encryption provided, as well as setting them up inside the matrix with regards to their KU/C band.
  • Monitoring, scheduling and broadcasting 16 channels at the same time.
  • MENOS, Dolby, audio distribution, communicating with offices all around the world regarding different events(i.e; NBA) and soccer leagues(Spanish, UEFA, English, Dutch)
  • Live troubleshooting, assigning backup satellites and switching the broadcast if needed as well as the maintenance of all the equipment and electronics troubleshooting(e-chips).
Jun 2009Jul 2009

Intern

PETROJET (Egypt)
  • Control rooms, designing & installing fire alarm, audio & CCTV systems.
  • MEP tenders & specifications.
  • Detecting deficiencies associated with different electronics boards & fixing the detected components.
  • Basic application with regards to the cathodic protection.
  • ISO calibrations.
Jul 2008Aug 2008

Intern

Bapetco (Egypt)
  • Adjusting & maintaining communication towers in various camps.-Network maintenance.
  • Signal test driving.
  • Installing, troubleshooting & operating satellites & antennas.

Education

Sep 2006Oct 2011

BACHELORS

Zagazig University (Egypt)
  • Faculty of Engineering.
  • Section: Electrical Engineering.
  • Major: Communication & Electronics.
  • Graduation Project (Excellent): UMTS & LTE programming tool using C#.

Certifications

Feb 2016Present

NPP - Nutanix Platform Professional

Nutanix

- Virtualization, Containerization and VDI.

- Installing the Foundation System. (Acroppolis)

- Upgrading both SATA & SDD storage with no down-time.

- Administering any nutanix Environment.

Aug 2015

VMware Certified Associate - Data Center Virtualization

VMware

- Turning a physical infrastructure into a virtual one.

- Administer & Manage numerous ESXi Hosts at the same time.

- Setting Up Hypervisors, load balancing and disaster recovery.

Mar 2015

Usable Security

University of Maryland - College Park

- Applying usability for all the user-related systems.

- Optimizing the system workarounds of the average users.

Apr 2013

CCNA (Attendance)

Aptech - Qatar

- Cisco Routing & Switching.

- Network configuration & security.

Programming Skills

  • Front-end: (Including responsive designs) 
    • HTML5.
    • CSS3.
    • Javascript.
    • Bootstrap.
    • XML.
  • Back-end: (Including Web Applications)
    • Python.
    • Ruby On Rails.
    • Wordpress CMS.
  • Database:
    • MySQL.
    • PostgreSQL.
    • Microsoft SQL.
    • SQLite.
  • Mobile Application Development: [Hybrid]
    • Apache Cordova. (Android, IOS, Blackberry & Windows Mobile)
    • PhoneGap.

Languages

English & Arabic :  Bilingual.

French                     :  Beginner.

Hobbies

  • Travelling
  • Mountain Biking
  • Cycling Marathons
  • Anime
  • Gaming
  • Coding