Download PDF

Work History

Nov 2011Nov 2014

Trainer Facilitator

PT. Daya Adicipta Mustika

- Create training modules - Brought about leadership training materials, customer service, winning sales executive, complaint handling, training for trainers - Evaluation of training - Develop training materials

- Conduct training need analys - Focus training materials about salesmen, frontline people, leadership.

May 2010May 2011

Technical Support

ASOSIASI MANAJEMEN INDONESIA CAB. BANDUNG

- Organize Event / Seminar

- Create Report event / seminar

- Moderator

- Create poster event

Education

Jun 2007Oct 2011

Teknik Informatika-S1

STMIK LPKIA Bandung

not just informatics techniques but mixed with soft skills such as management, human relations and personality development

Apr 2004Apr 2007

social sciences

Madrasah Aliyah Negeri 1 Bandung

Skills

Create Module Training
Leadership skills
Training for trainer
Communication Skills
Public Speaking

Certifications

Dec 2013Present

Essential Licensed Trainer

Miniworkshop series
Certified Trainer
Feb 2012Present

Training For Trainer

Lutan Edukasi
Jun 2012Present

Customer service excellence content

Service Quality Centre Indonesia
Jan 2013Present

Complaint Handling Content

Service Quality Centre Indonesia
2013Present

Coaching & Conseling

DEKA consulting
2010Present

Grab Your Audience

James Gwee
2012Present

Practical Problem Solving

Triputra
2014Present

Facilitator Quality Control Project

Triputra