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Education

Sep 2007Oct 2011

Teknik Informatika

STMIK LPKIA

Menghasilkan lulusan strata 1 dalam bidang rekayasa perangkat lunak / jaringan komputer (Software Engineering/Applied Networking) yang mampu menganalisis dan memberdayakan sistem teknologi informasi dan proses bisnis berbasis web dan mobile yang tepat untuk meningkatkan daya saing organisasi.


Jul 2004Jun 2007

Ilmu Pendidikan Sosial

Madrasah Aliyah Negeri 1 Bandung


Work History

Nov 2014Present

Associate Trainer

Action Coach Bandung
  1. Create training modules
  2. Analyze training needs
  3. Deliver training materials
  4. evaluation of training to Clients
Nov 2011Nov 2014

Sales Trainer

PT. Daya Adicipta Mustika
  1. Prepare training
  2. Create training modules
  3. Analyze training needs
  4. Deliver training materials
  5. Evaluation of training
Jun 2007Jul 2008

Technical Support

PT. Ozone Global Indonesia
  1. Setting up team building
  2. Invites client
  3. Customer Retention
  4. Responsible for the implementation of the team building

Skills

Language

English

Delivery Skill


Training Need Analysis


Material Presented
  1. Customer Service Excellence
  2. The Champion Sales Program
  3. Complaint Handing
  4. Effective Communication
  5. High Impact Presentation Skill
  6. Public Speaking Skill
  7. Training For Trainer
  8. Leadership Skill
  9. Emotional Quality Management


ORGANIZATION

  1. Ketua Osis Madrasah Aliyah Negeri 2006 - 2007
  2. Ketua Badan Perwakilan Mahasiswa 2009 - 2010 STMIK LPKIA
  3. Asosiasi Sales Trainer Bandung 2012 - Present
  4. Ketua bidang perkembangan karir dan wirausaha Ikatan Alumni STMIK LPKIA (2015-2018)

CERTIFICATION

  1. Certified Trainer from Mini Workshop Series International
  2. Certified “Grab Your Audience” From Giokniwati
  3. Certified Trainer Service Excellence from Service Quality Centre Indonesia
  4. Certified Trainer Complaint Handling from Service Quality Centre Indonesia
  5. Certified Trainer Salesmanship Program from Human Capital Development Indonesia
  6. Certified Trainer Emotional Quality from HR Excellency
  7. Certified Trainer from Tantowi Yahya Public Speaking School
  8. Certified Trainer from Action Coach Business Coaching Bandung
  9. Certified Trainer Leadership Skills from International Center for Automotive Technology
  10. Certified Grapholog Indonesia

ACHIEVEMENT

  1. The Most Favored Employee Honda Customer Care Centre 2012
  2. The Best Honda Trainer 2013
  3. The youngest trainer in astra honda motor 2013
  4. Senior Trainer from Tantowi yahya public speaking school
  5. Favored Trainer from Action Coach bandung

TEACHING EXPERIENCE

  1. PT. Daya Adicipta Mustika
  2. PT. Daya Anugrah Mandiri
  3. Triputra Group
  4. Pertamina
  5. Telkom University Bandung
  6. BKKBN Pusat
  7. Lembaga Sandi Negara
  8. Kementrian Keuangan Indonesia
  9. Kementrian Perdagangan Indonesia
  10. BPOM
  11. Kementrian ESDM
  12. PT. Amerta Indah Otsuka
  13. ICON +
  14. Advess IT System & Consulting
  15. SKK Migas CEPU
  16. PT. Amerta Indah Otsuka
  17. Bank Jabar Banten
  18. BAPPEDA JABAR
  19. Bank Mandiri
  20. Asuransi Jiwasraya
  21. PT. Hadtex
  22. STMIK Jayanusa Padang
  23. And Many more

TESTIMONIAL

  • Madu adalah trainer yang kreatif. Selama menyampaikan materi training selalu ada kemasan "game" nya agar audiens lebih mudah mengerti materi dan tidak membuat jenuh - "Hendra Hilman CEO Action Coach Bandung"
  • Trainer muda yang berkualitas. Jarang ada trainer muda seperti dia. Trainer yang mau terus belajar dan sosok trainer FUN - Anthony Dio martin "The Best EQ Trainer Indonesia"
  • Trainer yang sering di minta para klien kami. Sosok yang aplikatif dalam menyampaikan materi training. Favorit trainer kami deh - Ponco Sampurno "Managing Director Tantowi Yahya Public Speaking School
  • Pak madu luar biasa sekali, karyawan saya termotivasi untuk menjadi lebih baik. Saat training sangat bisa mengajak peserta untuk aktif, dan pak madu membawakannya dengan atraktif, fun dan juga materinya itu sangat tajam. Tak lupa kemasan game nya yang membuat peserta semangat untuk mengikuti training - David Joyo Mulyono "CEO ADVESS Business Solution"

COMMUNITY

  • Himpunan Pengusaha Muda Indonesia Bandung
  • Asosiasi Manajemen Indonesia Bandung 
  • Human Resources Forum Indonesia
  • Komunitas Sales Indonesia
  • Komunitas Grapholog Indonesia
  • Komunitas Trainer Mini Workshop Series indonesia

OTHER EXPERIENCE

  • Moderator di Seminar-seminar Asosiasi Manajemen Indonesia Bandung
  • Moderator Seminar Business Coaching Action Coach Bandung
  • Moderator Annal Meeting PT Business Software Solution
  • Host Talkshow Bisnis Himpunan Pengusaha Muda Indonesia Bandung