Ahlam Temmar

Ahlam Temmar

  • Stockholm

Work History

Work History

Värvare / Recruiter

NATURSKYDDS-FÖRENINGEN
Aug 2014 - Sep 2014

Reached random people in the streets to inform them about diverse current environmental problems such as endangered species, water pollution and harmful chemical products, as well as Naturskyddsföreningen´s active march to fight against those several aspects of environmental deterioration.

Invited people to participate in the latest debates regarding environmental problems and stand with Naturskyddsföreningen as active members, which requires a monthly financial contribution.

Cashier, Hostess

KGB BAR AND RESTAURANT
Jun 2014 - Aug 2014

Welcomed customers, stored their jackets and collected entrance fees.

Occasionnally helped as a waitress and the overall cleaning and aspect of the bar.

MOVED TO STOCKHOLM, SWEDEN.

May 2014 - Present

Customer Service for the French Operator ORANGE

ORANGE TELECOM
Aug 2013 - Jan 2014

Assisted customers with various questions or concerns related to their  bought items or phone subscriptions at Orange, as well as adjusting their subscriptions according to the customers'  profile.

Phone Agent 

ACCESS TELESERVICES
Oct 2012 - Feb 2013

Was in charge of contacting sick and elderly people and offer them new accessories for a reasonable price ; watches, bracelets, and pendants including a button that activates an alarm in case of emergency.

Internship as a secretary in an Event Agency

RIAD EVENTS
Jun 2012 - Aug 2012

Organised the detailed traveling program of celebrities visiting Morocco through organised events (arranging hotel stay, sight seeing, places to visit, local transport, etc)

Internship in an International agency 

VENCIDORES
Jul 2008 - Sep 2008
  • Experienced samples of working in an international advertisement and communication agency by being the assistent of the head of the company;

  • Established a detailed marketing analysis to optimize the insertion of  two products in the Moroccan market.

Phone Agent

B2S
Jul 2007 - Mar 2008

Sold ecological warming systems to house owners by phone.

Costumer Surveys

INTELCIA
Jan 2007 - Jun 2007

Phone operating part time job consisting of calling costumers and establishing their preferences and levels of satisfation through diverse questionnaires.

LIVED, STUDIED AND WORKED IN MOROCCO.

Apr 1988 - May 2014

Education

Education

Self taught Swedish language

Swedish Lessons
2013 - Present
  • Passionate about languages, decided to take online Swedish lessons, get in touch with locals and practice the language.
  • Took the SFI test which revealed a decent level in Swedish.

Education in Painting and Drawing Skills / Illustration

ART COM
Sep 2012 - Jun 2013

Learned different painting and drawing techniques.

Master Degree Level in Cultural and Touristic Communication

COM' SUP
Sep 2011 - Jun 2012

Leaned how to plan a flawless touristic and/ or cultural event.

  • Make flyers, posters and radio announcements,
  • Learn to use creative ways of communication to get people´s interest,
  • Find sponsors, organise funds, adjust the budget for every aspect of the event, depending on its nature,
  • Learn to work as a team and to get in touch with the right persons f.e. the government´s authorisation/ support in case the event will be held in a restrained or protected area,
  • Realistic projects done at school to get a good grip of the professionnal field.

License in Marketing and Communcation

ÉCOLE SUPERIEURE DE GESTION (ESG)
Sep 2008 - Jun 2011

Learned all that contributes in a successfull project or company,

  • Internal and external communcation of a company,
  • The methods used to attract clients and/or customers,
  • optimize the service/product,
  • Chose the best placement for it in the market and deal with concurrency,
  • How to establish a campain for advertisement (theme of the campain, budget, etc)...

License as an audiovisual technician

INSTITUT DU JOURNAL ET DES MÉTIERS DE LA TÉLÉVISION (IJMT)
Sep 2006 - Jun 2007

Learned the basics of photography as well as editing tools, video making, cutting and aftereffects, as well as sound making and mastering.

Baccalaureat

GROUPE SCOLAIRE D'ANFA
Sep 2003 - Jun 2006

Obtained a baccalaureat specialised in Science (Physics, Maths, Biology).

Skills

Skills
LANGUAGES
  • Fluent  in English, French and Arabic.
  • Decent skills in Swedish.
  • Basic knowledge in Spanish.
  • Actively interested in learning Japanese.
FLEXIBILITY/ ADAPTABILITY
  • Easy to adapt to new situations.
  • Very curious.
  • New challenges highly appreciated/ eager to learn new things.

Hobbies

Painting; Reading; Listening to music and playing music; spending time in nature; taking care of animals and all living beings.