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Work experience

Dec 2014Present


Northern alliance tours & Travels Pvt

 It is a travel agency which deal international and domestic holiday packages, Visa, Passport and air ticketing. Working in Sales & Operation as executive in this agency. Designation: Sales & Operation Executive Work Profile: Providing customer support to clients related to reservation, ticketing and booking. Providing support on fares and charges. Receiving calls and providing the passengers with the best destinations and guiding them with the best deals. Making professional, accurate, cost effective travel arrangements for clients while providing excellent customer service. Helping clients with travel planning, business packages, vacation packages as well as travel advice & information. Selling vacation packages including flight & hotels Making itineraries for both Domestic and International travel.

Sep 2013Nov 2014

Guest Relation Executive In Travel

Mobility & Hospitality Pvt

ECOS(1). Ltd It is a reputed Hospitality, Tour & Car rental Company, in a five star hotels. Guest Relation Executive In Travel Desk at Hotel THE SURYAA NEW DELHI.(242 Rooms Property) Designation

Sep 2013Nov 2014

Senior Gre

GRE(Travel Desk)

Senior Work Profile: Make arrangements for pick-up & drop of the clients at required destinations. Ensure that cars booked for the clients are up to the standard. Handling queries of clients. Time to time customer support & follow-ups. Looking after Domestic & International ticketing. Making itineraries and selling various tour packages to clients. Cash handling, monitoring of billings and collection process. Marinating KPI, MIS reports, Revenue Reports and selling data. To co-ordinate with the transporter for placement of vehicle.

Jan 2011Jan 2013

Front Office Executive

Ahuja Residency(New Delhi)

25) Job Profile Designated as Front Office Executive Monitoring junior staff for upgrading them to maintain the ground of high standard hospitality. Organizing workshop to provide training for particular department to create awareness for the future strategies. Build coordination with the entire department for smooth operation. Handling reservation queries sending confirmation according to the queries. Collecting data for corporate and travel agencies for building tie ups. Interacting with guests and making efforts to make their stay comfortable and memorable. During lean seasons making proper strategies to meet the sales targets. Maintaining guest history for making strong relationship among the guests. Reconcile daily operational reports which in turn to help for making revenue management.

Jan 2011Oct 2011

Front Office Assistant

Hotel Clarks Inn

Significant Contributions: Designated as Front Office Assistant



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