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Work experience

May 2014Apr 2015

Field work

volunteer

I worked as a volunteer in the Syrian Red Crescent for a year

Provide treatment for Needy Families

May 2013Apr 2014

 hajj,umrah and ticketing

alshahm travel agent

-Taking dates for pilgrims and Photos withdraw passport and submit them to the site

-get the visa on our  passports And the launch of the Hajj journey in time

-care of customer and take him to relax with us on our journy  

-Staff training to master teamwork

-help the customer to find flight from the country he left and the country he will go to and make hes trust of us and take a big deal with us

Sep 2010Apr 2013

flight agent

alkadissia travel agent

alkadissia travel and ttourism, syria: i'm worked as a flight agent . 

my roles including sell tickets, at the office ,answer questions about airline schedules and fares ,and help customers booking flights on major airlines i use amadeus reservation system and other airlines such as al-jazeera airways official website,airarabia airways official website and fly dubai ,nasair, official website

fly dubi aljazzera air air alarabia

May 2009Jun 2010

Sales Manager

seville exhibition

i worked in a private company (seville exhibition) establisment of internal and external exhibitions throughout the year

Education

Jul 2007Aug 2008

certified agent diploma

amadeus

i get the v.good degree of this certified 

and i successfully completed (travel agency basic functionality and central ticketing course 

Jan 2006Aug 2007

Higher Institute for Hotels and Tourism

latakia 

i study 1 year in Higher Institute for Hotels and Tourism and  i get more experience of hotels and make Reservations 

20042006

College Travel and Tourism

teshreen university

2 years of study Tourism i get a great mark and great Experience of travel and tourism

20032004

ba degree

althawra school

i study in school and i get great degree and good mark 

Skills

personal description

highly motivated,creativ,hard worker ,quick learner with organizational,communication and time managment skills.

computer literate: experienced in pc  operating systems such as windows

back ground in internet network

Computer Skills

Excellent in Microsoft Office Excellent Working on Internet Intermediate working on WIN8

Certifications

gableal: system of ticketing 

galilleo: travel agent diploma

on gallileo web and disctop

languages

english and arabic

state

singel