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Career Objective

To obtain a brand manager position at the Amore Pacific where I can manage various brands and give customers huge satisfaction of brands so that Amore Pacific become much more competitive company in the cosmetics market.

Work experience

Aug 2014Dec 2014

Assistant 

CJ Olive Young

-Managed a store to improve  shopping environment for customers.

-Dealt with problems that is held by customers.

-Recommended products for customers depending on the Customer's skin condition


Feb 2014Aug 2014

Dream-I

Lotte Cinema

-Dealt with customers who complains in the cinema.

-Helped with customers who are in trouble in the  theater.

-Take participated in the monthly customer-service class.

Dec 2013Mar 2013

Barista

Ediya Coffee

-Provided various services that are need by customers.


Education

Feb 2012Aug 2016

Bachelor's degree in English literature and language

University of Ulsan

Major : English literature and language

Minor: International Business Transaction Communication

Courses : Marketing, International Marketing, International Business, Promotion strategy, Consumer Behavior, International trade, English conversation, English business presentation

Sep 2013Dec 2013

ESL course

University of Regina

A variety of courses that is related with Englsih Language in order to improve Englsih ability

Additional Activities

Volunteer activity

 English interpreter at the Cheoyong Cultural Festival which is one of the famous local festivals in Ulsan.


Translator Activity

  1)Assistant Translator in the Energy Exhibition held in Bexco.

  2)Translator of Hyundai LifeBoats at the Exhibition 'Marinetec China'.


Supporters Activitiy

-Developed and created a speacial activity for citizens in Ulsan to promote non smoking.

-Distributed a lot of things which advertise non-smoking such as pamphlet, files, post-it and pens.

-Updated about our activitiy's picture and results on blog.

Certifications

Jul 2015Present

Word processor

Chamber of commerce and industry

Proficient in using Hansoft program.

Apr 2015Present

English Trade

Chamber of commerce and industry

Expertise in trade, and having a ability to write trade documents in English

Aug 2015Present

Distribution Management

chamber of commerce and industry

Expertise in Distribution process.

Mar 2015Present

CS(Customer satisfaction) Leaders Certificate

Korea Information Evaluation Assiciation

Expertise in Customer satisfaction and  Customer service.

Nov 2015Present

MOS Master

Microsoft corporation

Proficient in using Excel, Powerpoint, Word, and Access.

Sep 2015Sep 2017

Toeic Speaking

ETS

Ability to express in English and to communicate with English speakers

Feb 2015Feb 2017

Toeic

ETS

Be good at reading and listening in English

Skills

Customer Satisfaction skills

Developed while working part time job and studying  Customer satisfacton leaders which is one of well-known certificates in the fields of  Customer Satisfaction.

Communication skill

Developed while working in Olive young and Lotte cinema

Interpersonal skill

Developed while doing supporters activity , group project in school

Presentation skill

Developed when I took a Englsih business presenttion class, and participated in interpreter activity for the company that i am in charge of (British Ambassy, Hyundai LifeBoats)

Time-management skill

Developed while writing a diary every day to use time efficiently.

Hobbies

Managing my beauty blog and having a communication with a beauty blogger so that i can catch up with beauty trends.