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Summary

  • Outstanding customer service ability.
  • Can implement and supervise company’s operational aspects, consistent with the established standards.
  • Excellent verbal and written communication skills, including phone etiquette.
  • With outstanding leading ability, positive attitude and high sense of urgency.
  • A self – starter, quick learner and an efficient team player.
  • Has keen attention to details and with superior ability in multi tasking.
  • Willing to work overtime and willing to travel.
  • Well experienced in Sales, F&B in any front department and handling costumer care.
  • Specialized in making different cocktails and mock tails.

Work experience

Bartender/Event Coordinator/Promoter/Ticketing/Registration

Jun 2014Present
Smart Source (Dubai, UAE) FREELANCER

JOB EXPERIENCE and EVENTS ATTENDED

  • Bartender (VIP Area) Viceroy Hotel - Formula 1 Event - 2014 (Extreme Flair Events) 
  • Bartender Fibber Magees (Catering Team) - Rugby Seven - 2013/ 2014
  • Bartender Private and Yacht Party Events (Dice Management) (La Marquise Catering) (Dish Catering) (Foodie Catering and Events) (Reverse Events) (Showforce Services) (G&R Network) (Extreme Flair Events) (WGI) (Elements Catering)(Extreme Excite)
  • Promoter- Global Village 6 months (G&R Network)
  • Merchandiser/Cashier-Disney on Ice (Showforce Services)
  • Ticketing, Registration, Scanning, Crewm Usher any events in DWTC (Evento Solutions and G&R Network
  • Supervisor/Manager- Yoga Festival (Showforce Services LTD)
  • Usher/Event staff - MEBA Magazine (Hostexworld Event)
  • Event Staff - ADNEC (Extreme Flair Events)
  • Event Staff - DP WORLD Branding (Showforce Services LTD)

 Note:

I have my own complete bar tools to use in different parties and events. I also have OHC card and complete documents. 

Bartender

Aug 2012May 2014
FIBBER MAGEES

(Sheik Zhayed Road)

Food and Beverage Manager/Bar Manager

Aug 2010Apr 2014
Figola Bar and Grill

 (Asiatown I.T. Park, Cebu City, Philippines)

Job Description

  • Recruiting, training and supervising staff
  • Agreeing and managing budgets
  • Planning menus
  • Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines
  • Promoting and marketing the business
  • Overseeing stock levels
  • Ordering supplies
  • Producing staff rotas
  • Handling customer enquiries and complaints
  • Taking reservations
  • Greeting and advising customers
  • Problem solving
  • Preparing and presenting staffing/sales reports
  • Keeping statistical and financial records
  • Assessing and improving profitability
  • Setting targets
  • Handling administration and paperwork
  • Liaising with customers, employees, suppliers, licensing authorities, sales representatives etc
  • Making improvements to the running of the business and developing the restaurant.

Head Barman/Supervisor

Aug 2009Aug 2010
AK & 7

Mabolo Cebu City, Philippines

Head Bartender

Apr 2006Jul 2007
Formo Resto-Bar (same company of Golden Cowrie)

Banilad Town Center, Cebu City Philippines


Responsibilities:

  • Reports to the Dining Hall Manager.
  • Supervises the service of meals, effective sanitation, set up, and upkeep of all dining hall service areas.
  • Assigns and trains cooks and utility workers to offer smooth, efficient, and courteous service.
  • Under the direction of the Chefs, is responsible for the handling of left over food, advanced preparation, and the cleaning of the kitchen to include sanitizing of equipment.
  • Performs and supervises custodial tasks including daily, periodic, and concentrated cleaning and sanitizing of all food preparation equipment, food service areas, storage areas, kitchen, floors, walls, furniture, and windows in accordance with university, county, state, and federal safety, cleanliness, and sanitation policies.
  • Supervises the entrance and exit security activities and cash receipts. 

Captain Waiter

Oct 2004Apr 2006
Cebu Golden Cowrie Native Restaurant

Captain Waiter Cebu City, Philippines

Responsibilities:

  • Supervises and coordinates activities of dining-room employees engaged in providing courteous and rapid service to diners.
  • Greets guests and escorts them to tables.
  • Schedules dining reservations.
  • Arranges parties for patrons.
  • Adjusts complaints regarding food or service.
  • Hires and trains dining-room employees.
  • Notifies payroll department regarding work schedules and time records. Assist in preparing menus.

Service Crew

Sep 2002Mar 2004
Kentucky Fried Chicken

Cebu City, Philippines

Promoter

Apr 1999Apr 2000
Gaisano Metro, Ayala

Responsibilities

  • Work with customers with the most cheerful and pleasant disposition.
  • Give answers to customers' questions or concerns related to the product they are charged to sell and demonstrate good knowledge of the product.
  • Communicate and assist customers in any way possible and as the customers may require.
  • Deal with customer's complaints professionally and with restraint. Close as many deals and transactions as possible.
  • Process or help process payments made by the customer-whether by in cash or credit card.
  • Bag products for the customers(if there's no other assigned to that).
  • Arrange the goods in a proper way be sure the customer satisfied in our service.
  • Check stock for items that are not on the shelf. To be courteous and kind to all who enter the store.
  • Often responsible for operating the cash register and checking out customers.
  • Report sales accurately and always aim to reach more than the target.

Education

Bartender Training Bartender’s Association of Cebu (

Jan 2010Present
San Miguel Corp.)

Mandaue City, Philippines Trainings will be held quarterly (Since 2010)

Coffee Excellence Training

Jul 2013Jul 2013
Costa Academy

Coffee Excellence Training

Star Serve Training

Mar 2013Mar 2013
(by:HEINEKEN)

Dubai, United Arab of Emirates March 2013

Wine Testing and Preparation Training

Mar 2013Mar 2013
Quest Hotel Cebu Business Park,

Philippines March 08, 2013

Manager’s Training

Aug 2011Aug 2011
Radisson Blue Hotel Cebu City

Cebu City, Philippines August 2011

B.SC

Oct 19951999
University of the Visayas

Bachelor of Science in Criminology

Portfolio

Skills

Bartender
  • Competent at checking identification of customers to verify age requirements.
  • • Skilled in cleaning glasses, utensils, and bar equipment
  • • Documented success in mixing, garnishing and serving drinks in keeping with employer’s specifications
  • • Proven ability to assess, anticipate and meet multiple guests’ requirements at high quality standards
  • • Hands-on experience in keeping the bar stocked and sanitized while always providing welcoming and caring service
  • • Able to adhere state and company standards for serving beverages
  • • Known for providing true hospitality and guest services
  • • Demonstrated ability to help guests in choosing menu items, taking orders and making guests feel taken care of throughout their visit
  • • Special talent for adapting to different personalities of guests and co-workers without losing attention
  • • Adept at balancing cash receipts, generating bills and collecting money for food/drinks served
  • • Bilingual: Proficient in English, Cebuano and Tagalog
  • •Computer: POS System, Internet, Email