Publications and Speaking Engagements


“What are the Medical Damages? – It Depends” Litigation Management Magazine, Fall 2013 edition

“Inside Risk” CLM Magazine, May 2013 edition

Speaking engagements:

“Litigation Management-Matchmaking 101” CLM Annual Conference 2013 San Antonio,


“Case Closed” CLM Annual Conference 2010 San Diego, CA

Work History

Work History
Jul 2012 - Sep 2013

Director, Risk Management

Bellagio Resorts LLC

·Managed claims operations for two MGM Resorts International properties – investigating

& resolving liability, auto, property, crime and environmental type claims in excess of $5M


·Identified immediate risk that reduced forecasted loss costs of over $1M

·Exhibited quantitative analysis and reporting, including, trend analysis and opportunity

identification reports to senior leadership

Jun 2011 - Jul 2012

Director, Risk Management

Frias Management LLC

·Developed vision, strategy & organizational structure for start-up internal claims

unit for self-insured/self-administered casualty program with 7 separately operated


·Managed & trained a team of 15 comprised of BI adjusters, PD adjusters & field

claim supervisors

·Collaboratively worked with COO, CIO & business development IT vendor to

develop claim processing software system (IMS) – led claim processing EDI for

field supervisors which resulted in real-time access – cut processing time 40%

·Member of the Corporate Oversight Compliance Committee (HR, Legal, Ops,

IT, Risk, & Executives)

Jun 2008 - Jun 2011

Regional Risk Manager

Veolia Transportation

·Managed auto liability & workers’ compensation program, & oversaw regional TPA

relations - $10M self-insured retention program for an entity of over 2,000 employees

·  Researched, developed and implemented best practice strategies for safety culture

environment to achieve a preventable accident rate reduction of 30%

·Served as Drug & Alcohol Program Manager administering Substance Abuse program in

accordance with FTA/DOT

Apr 1994 - Jun 2008

Various Management and Leadership Roles

Accident Fund Insurance Co. of America

Corporate Finance Cash-Collections Manager; Claims Examiner & Premium Auditor positions

·Promoted from Auditor/Analyst to Claims Examiner I & II (Oct 1999), to

Corporate Finance Cash/Collections Operations Manager (May 2004)

·  Spearheaded & implemented corporate national collections model for multi

state receivables involving policyholder premiums, broker commissions & claim

overpayments thereby improving collections recovery by 40%

·Selected as Interim Claims Payment Manager to lead a team of 30 technicians

processing claim payments and software conversion and implementation of EDI


·Dedicated representative for 50 large key accounts with combined portfolio in

excess of $12M

·Managed a team of 9 accounting professionals responsible for GL posting,

receivables and statistical reports




Institute of Certified Professional Managers/James Madison University
Jun 2011 - Dec 2012


Lee Business School, University of Nevada Las Vegas
Aug 2001 - Jun 2006


Central Michigan University