Alejandro Fuenzalida

Summary

Computer Science Engineer and Master of Business Administration, with broad experience in customer services areas as well as in commercial areas. Flexible committed individual with excellent interpersonal and communication skills. Confident team leader with the ability to handle large budgets effectively. Capable of quickly adapting to changing environments.

Work History

Work History

Finance&Administration Manager

Instore Diseño SA

Responsibility: Ensure that adequate financial management routines and systems are in place. Ensure that administrative procedures required to enable best practices performance are in place. Maintain overall budget control and monitor cash flows and expenditures. Maintain daily responsibility for local staff issues, i.e. contracts, job descriptions, salary scales, leave, benefit etc. Effectively manage a team of 40 people.

2007 - 2003

Commercial Manager

Comercial Namuncura Ltda

Responsibility: Business development. Supplier-customer negotiation. Assessment of current and potential competitors. Product and market development.

2002 - 2001

Network Rollout Manager

Compañía Ericsson de Chile

Responsibility: coordination and sales of Network Rollout services (engineering, installations, testing, project management) for Market Unit Latin America South. Suppliers evaluation. Key performance indicators management. Development plans for the staff. Forecast preparation. ISO 9000:2000 certification achieved. Effectively managed a staff of 60.

2001 - 1995

FSC Manager

Compañía Ericsson de Chile

Responsibility: Responsible for the FieldSupportCenter unit. Coordination of support projects (Fixed line, SDH, Datacom). Negotiation of support contracts with customers. Development plans for the staff. Forecast preparation. ISO 9000 certification achieved. Effectively managed a staff of 15.

Education

Education
Jan 2000 - Dec 2001

Executive MBA

Universidad Adolfo Ibáñez
1990 - 1993

Computer Science Engineer

Universidad Viña del Mar
1980 - 1984

Electronic Technician

Universidad Santa María