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Summary

I am a very determined and passionate individual looking to continue working in more challenging professional environments. I take pride in my customer service, attention to detail and honesty. My qualifications and previous work experience demonstrate that I can work under very stressful environments to a consistently high standard with over three years experience in customer service and physically demanding roles along with more than a year of experience in hospitality.

Work History

Aug 2015April 2016

Team Member

Mcdonald's Braddon

Mcdonald's (CYT Chef, Crew (Front/Back Area), 2015 – 2016)

Key Responsibilities :

  • Operate Cash Register (with debit, credit card facilities)
  • Operate Machinery to make all drinks and desserts
  • Food Preparation and Handling to strict health and safety protocols
  • Operation and Maintenance on Grill and Fry Vats (Filtering, Grill Clean)
  • Solve Customer Problems
  • Serve all products efficiently and to a high standard during stressful, busy periods
  • Clean Store in accordance to strict health and safety protocols



Dec 2014May 2015

Team Member

Grill'd Woden

Grill'd (Team member (kitchen staff and floor staff), 2014 – 2015)

Key Responsibilities :

  • Operate Cash Register (with debit, credit card facilities)
  • Waiting tables, cleaning up tables and clearing away plates
  • Food Preparation and Handling to strict health and safety protocols
  • Operation and Maintenance on Grill and Fry Vats (Filtering, Grill Clean)
  • Solve Customer Problems
  • Serve all products efficiently and to a high standard during stressful, busy periods
  • Clean Store in accordance to strict health and safety protocols



May 2014Nov 2014

Customer Service Assistant

Priceline Pharmacy Goulburn

Priceline Pharmacy (Cashier, Customer Service Assistant and Pharmacy Assistant 2014)

Key Responsibilities :

  • Operate Cash Register (with debit, credit card facilities)
  • On floor stocking products and facing isles 
  • Assisting behind the dispensary, collecting scripts and giving over the counter medication abiding by strict security and safety protocols
  •  Assisting customers with minor health issues and giving out medical advice
  • Solve Customer Problems 
  • Providing Personalised advice for customers concerning Make Up and Beauty



Oct 2012Jan 2013

Waitress

Camellia Chinese Restaurant
  • Waitressing tables and serving food, clearing tables and cleaning
  • Taking orders in person, at tables and over the phone
  • Handling cash and working out correct change 

Education

Feb 2016Dec 2016

Advanced Specialist Makeup Diploma

Canberra Make up Academy

In-depth instruction on:

  • Creating, operating and sustaining a business.
  • Advanced application, technique and sanitisation of make up.
  • Basic skin care knowledge and photography, hair and art units.
Jan 20152015

Year 12

Dickson College


Skills

  • Possess fine and upstanding moral principles of character.

  • Experience with customer service, stocktaking and packing.

  • Self motivated, reliable, punctual & responsible.

  • Friendly personality and great people skills.

  • Well organised and committed when carrying out tasks.

  • Ability to effectively communicate and consult with all relevant stakeholders.

  • Ability to adapt to varied work environments in an efficient manner.

  • Experience in general day-to-day office duties. Including receptionist work, filing, copying, typing of documents and correspondence (both physical and electronic).

  • Excellent written and verbal communication skills.

  • Strong attention to detail and professional integrity.

Availability

Monday 9am-5pm
Tuesday and Wednesday: Studying at CMA (unavailable)
Thursday 9am-8pm
Friday 10am-10pm
Saturday 10am-5pm
Sunday 10am-5pm



Referees available on request*