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Information Technology Professional with experience on diferent areas such as: end users desktop support, internal and external security hardware administration, local and domain policy administration; auditing: project management, business continuity (DRP, BCP, BIA's), software development, vendor compliance (SLA's and SI), and performing penetration testing (web app and mobile app), computer forensics, IS GAP Analisys.-

Work experience

Jan 2004Present

IT Auditor

Banco de Chile

Since Jan 2004 working at Banco de Chile, Chilean bank and financial services company with headquarters in Santiago. It is a Financial institution who provides, directly and indirectly through subsidiaries and affiliates, a wide variety of credit and non-credit products and services to all segments of the Chilean financial market.

Employees: +16.000

Sr. IT Auditor Sep 2011 - today

Leading and participated in audits of general information technology policy, ISO 27000, SAS70 and SOX compliance controls in the company also to critical service external providers.

  • Conducted management/staff interviews
  • Focus on finding weaknesses in physical, system and network security
  • Monitoring and deliver presentations on the status of remediation measures.
  • Internal Fraud: Performed forensic analysis procedures including: collect data (imaging), chain of custody, data analysis (carving), and reporting.
  • Hack Events: GAP Analysis, Event Tracking, Logs Analysis and Breach Cost Estimation / affected clients


  • Recognition to compromise and employee engagement

IT Security Engineer Aug. 2009 – Sep 2011

As IT Security Engineer, Incident and Support Staff Handling:- Firewall Administrator (VPN Site-to-Site, Rule admin, Log control, troubleshooting staff)- IT Project Lead- Ensuring IT Security Compliance- Analysis / Deployment IT Policies

Remarkable projects of the period:

  • Implementation of eDMZ Solution (privileged account management)
  • Implementation of CA Access Control (control and monitor privileged users)
  • Implementation of McAfee Data Loss Prevention (DLP)
  • Implementation of F5 (Web Aplication Firewall)
  • Implementation of Imperva (Database firewall)

Senior IT Technical (C-Level Users) May 2007 – Aug 2009

Main responsibilities include:

Keep a 24/7 Support Service Mobile-Desktop maintenanceRe-Search and deployment of Software and Hardware solutions


  • First time leading people (2 external resources)

Back-Office Specialist Support Jun 2005 – May 2007

2 Level Support TeamHandled technical troubleshooting within an enterprise environment, including system crashes and slow-downs. ATM, Online Money Transfer and Account Operations dispute and resolution.Engaged and tracked Priority 1 issues, with responsibility for the timely documentation, escalation (if appropriate), resolution of trouble tickets.


  • recognition improve workgroup climate

Help Desk Operator Jan 2004 – Jun 2005

Provide networking/desktop support and perform mainframe and account maintenance tasks. Earned commendations for teamwork, flexibility and work excellence in providing IT support to entire Company.


  • promoted to 2 Level Support Team


Dec 2012

Software Engineering

Universidad Gabriela Mistral


Rodrigo Guzmán Hernandez - Bank of Chile, Internal Audit Manager

Monica Rosenblatt R. - Bank of Chile, CIO Assistant

Patricia Silva B, - Bank of Chile, Chairman Assistant


Software Applications
Microsoft Suite (Word, Excel, Power Point, Access), Visio, Adobe suite, CAD Software
Network and Forensics Tools
NMAP, Wireshark, Nessus Scanner, HEX-Edit, PowerGrep, FTK Imager, OS-Forensics, EnCase, Volatility, PE Studio, Exeinfo PE., Sandboxie
Audit Tools
ACL, IDEA, Picalo
Operating Systems
Windows 7, 2008, Linux (Debian, Ubuntu, RedHat)
Database systems
DB2, MySQL, PostgreSQL, SQL-Server
Programming languages
PHP, Java, .Net, et al.


Análisis Forense y Auditoría de Aplicaciones WEB (OWASP)


Computer Forencics - EKO Party

Ing. Gustavo Daniel Presman (MCP – EnCE – CCE – EnCI - ACE)

Windows 7, Enterprise Desktop Support Techniciar

New Horizons

Certified Ethical Hacker V.8 (Ec-Council)