Kwik Kopy Business Solutions - Store 709
PROVIDED GRAPHIC DESIGN SERVICES: Created unique products from concept to completion, such as business cards, brochures, flyers, forms, stationary, labels, post cards, direct mail using variable data, Every Door Direct Mail (EDDM), rack cards, invitations, event programs, raffle tickets, signs, banners, posters, booklets, directories, promo materials and more!
PRINTING AND PRE-PRESS SETUP: Operated digital color printers using the Fiery Command Workstation software and communicated with vendors for outsourced production via on-line ordering, email, and phone communications. Reviewed and set-up print-ready customer files for in-house production.
WEB DESIGN DEVELOPMENT at www.cyfairprinting.com: Managed the Key Account Program/Customer Portals using the MyOrderDesk on-line ordering system from PagePath Technologies. Updated the web pages using WordPress, a content management system used to build and maintain websites.
PRINT AND EMAIL MARKETING: To build loyalty, trust and brand awareness I created marketing materials for Kwik Kopy to be mailed, displayed in the shop, or to be used by the Sales Manager for meetings with customers and networking events. Also, utilized Constant Contact (on-line marketing company) to send newsletters and advertisements via email.
CUSTOMER SERVICE: Answered phone calls, emails, and assisted walk-in customers. Sold products and services, entered orders and estimate requests, sent proofs to customers, maintained good relationships with repeat customers.