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Seeking a position with your company as a recruiter utilizing acquired knowledge of recruiting for IT or Non IT requisitions. Dedicated and proactive individual with experience in recruiting as well as customer service. I am self-motivated individual.   

Work experience

Apr 2015Present

Recruitment Consultant

IMS People

Ahmedabad(Gujarat) 20th Apr. 15 Recruitment Consultant · Get the understanding for the job which in priority for the day. · Sourcing the candidate from some active searches such as career builder and monster for assigned job. · Screening the good fit resume once relevant sourced. · Make cold calling to sourced candidates. · Screening the candidate over the phone call. · Format the resume of closed candidate. · Worked on the IT requirements such as Hadoop developer, Sales Force Developer, JAVA Architect, Linux/UNIX admin, etc. · Meet the target given by client for the particular job. · Used passive searches as well for sourcing candidate(IT contract, ladders, Bucket, LinkedIn etc.) · Did job posting as well on LinkedIn, Ladders, Indeed, etc.

Nov 2014Apr 2015

Customer Relationship Executive

Cyber Futuristics India Pvt

Ltd. Ahmedabad(Gujarat) 3rd Nov. 14 to 3rd Apr. 15 Customer relationship Executive · Worked as telesales executive for · Making cold calls for business promotion of · Daily lead generating. · Calling the customers and giving the understanding of our product over the phone. · Convincing the customer for purchase the yearly business promotion subscription of · Meet the daily target provided by manager. · Daily lead generation.

Dec 2012Aug 2014

Customer Care Executive

Aegis+ B.P. O
Ahmedabad(Gujarat) Customer Care Executive · Worked on technical desk on Tata Photon. · Answer calls of customers and resolve the queries of customers. · Give troubleshoot to the customers over the phone for resolving the connectivity issues of customer. · Maintained AHT of 300 seconds per call. · Transferred to retention desk. · Worked on retention desk of Tata Photon. · Retain the customer who comes for cancelling his Post-paid photon connection. · Retain the customers by retention tools, by troubleshooting and bill waiver etc. · Issue resolved such as connectivity and unnecessary billing. · Make the RCA for customer’ s highly unnecessary generated bills.
Apr 2012Oct 2012

Sales Coordinator

Shitaram Glass Work Ind

Shitaram Glass Work U.P. Sales Coordination · Worked as sales coordinator for glass bottle firm. · I need find new client for glass bottle business. · I need focus on the government tenders when they are going to open for application. · Mainly I need find any purchaser such as wine manufacturers, beer manufactures, lacquer manufactures and saline manufacturers as well etc. · Making new contact to new clients for company and arranging them some sample pieces of our product. · Rate negation with client.