Abigail Lowrey

  • 8901 W. Wisconsin Ave., Milwaukee, WI, 53226


Aug 2014 - Present

Bachelor of Arts, Communications

Wisconsin Lutheran College

Milwaukee, WI

Expected graduation - May 2018

Intended Major - Communications

Intended Minors - English, Music

Aug 2010 - May 2014

High School Diploma

Shoreland Lutheran High School

Work Experience

Work History
Aug 2014 - Present

Project Manager, Office of Student Life

Wisconsin Lutheran College - Milwaukee, WI
  • Complete tasks for the Dean of Students at the Institution.
  • Maintain confidentiality when handling students' personal files.
  • Use computers for various applications, such as database management or word processing.
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Maintain scheduling and event calendars.
  • Schedule and confirm appointments for clients, customers, or supervisors.
  • Compose, type, and distribute meeting notes, routine correspondence, or reports, such as presentations or expense, statistical, or monthly reports.
  • Open, read, route, and distribute incoming emails or other materials and answer routine emails.

May 2013 - Present

Customer Service Representative

Piggly Wiggly - Racine, WI
  • Confer with customers by telephone or in person to provide information about products or services, update accounts, or obtain details of complaints.
  • Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
  • Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
  • Issue receipts, refunds, credits, or change due to customers.
  • Assist customers by providing information and resolving their complaints.
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
  • Greet customers entering establishments.
  • Answer customers' questions, and provide information on procedures or policies.
  • Process merchandise returns and exchanges.
  • Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately.
  • Assist with duties in other areas of the store, such as monitoring registers, bagging and carrying out customers' items.
  • Supervise others and provide on-the-job training.
  • Sort, count, and wrap currency and coins.
  • Request information or assistance using paging systems.
  • Compute and record totals of transactions.
  • Issue trading stamps, and redeem food stamps and coupons.

Sep 2013 - May 2014


Piggly Wiggly - Racine, WI
  • Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
  • Sort, count, and wrap currency and coins.
  • Weigh items sold by weight to determine prices.
  • Issue trading stamps, and redeem food stamps and coupons.
  • Keep periodic balance sheets of amounts and numbers of transactions.
  • Pay company bills by cash, vouchers, or checks.

May 2013 - Sep 2013


Piggly Wiggly - Racine, WI
  • Transport packages to customers' vehicles.
  • Clean containers, materials, supplies, or work areas, using cleaning solutions and hand tools.
  • Examine and inspect containers, materials, and products to ensure that packing specifications are met.
  • Return shopping carts into store in many different weather conditions.