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Adrianna Shamik Cobb Montgomery

Customer Service Representative

Summary

Relocating to Arizona in January

More than three years of strong administrative and hospitality. Excellent organizational and communications skills. Ability to show patience in extreme stressful situations. Effective team player in an environment with diverse individuals. Exceptional computer skills, and Time management skills. Open to hearing about positions in any field and I would make a wonderful addition to any team! A place that will secure a full-time employment position and will allow plenty of room for promotions. A company that's ready and willing to grow with me.

Work experience

November 04 2017Current

Sales Consultant  

Best Buy 
  • Engage customers using selling skills to build complex, connected solutions in a fast-paced, dynamic environment where customers feel supported and leave delighted.Inspire customers by showing them whats possible with technology.Use innovative training tools to stay current, confident and complete, driving profitable growth and achieving individual and department goals.Accumulate and apply the appropriate knowledge and expertise through continuous learning and self-development, enabling you to provide an excellent customer shopping experience.Maintain your departments merchandising and readiness to serve customers.Back up the sales team for phone and store pickup.Perform other duties as assigned.

October 01 2017October 31 2017

Cashier

Burger King

Cash handling skills, merchandise stocking, and general cashier responsibilities, excelled in fast pace packing .  Providing customer service and packing food. 

September 28 2015September 27 2017

Customer services assistant

Humana

inbound and outbound calls, answering calls that were automatically sent through a headset. Dealing with individual Medicare members day by day.inbound and outbound calls, answering calls that were automatically sent through a headset. Dealing with individual Medicare members day by day. Answering questions related to the members health insurance. Responsible for handling escalated customer issues and resolving repeat- call technical issues in the call center environment.

October 2016January 07

Cashier

Kohl's

A Kohl’s cashier is usually the first and last person customers interact with during the shopping experience. Primarily, cashiers with Kohl’s perform cash transactions for customer purchases. Other cashier duties may include handling returns, returning merchandise to racks or shelves, and trying to sell Kohl’s credit line to customers. In order to work more effectively, many Kohl’s cashiers must perform duties for other positions throughout the store, such as stocking and sales. In order to decide the right candidate, Kohl’s looks for applicants with a friendly personality, professional courtesy, and the ability to treat customers and coworkers with respect.

October 2014December 2015

Cashier

Burlington Coat Factory


Cash handling skills, merchandise stocking, and general cashier responsibilities, excelled in fast pace retail environment.  Providing customer service, checking out patrons, and completing returns and exchanges.

Education

20112015

High school Diploma

Athens drive high school