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Adrianna Shamik Cobb Montgomery

Customer Service Representative

Summary

I am open to hearing about positions in any field and I would make a wonderful addition to any team! A place that will secure a full-time employment position and will allow plenty of room for promotions. A company that's ready and willing to grow with me.

Work History

September 28 2015Current

Customer services assistant

Humana

inbound and outbound calls, answering calls that were automatically sent through a headset. Dealing with individual Medicare members day by day.

inbound and outbound calls, answering calls that were automatically sent through a headset. Dealing with individual Medicare members day by day. Answering questions related to the members health insurance. Responsible for handling escalated customer issues and resolving repeat- call technical issues in the call center environment.

October 2016January 07

Cashier

Kohl's

A Kohl’s cashier is usually the first and last person customers interact with during the shopping experience. Primarily, cashiers with Kohl’s perform cash transactions for customer purchases. Other cashier duties may include handling returns, returning merchandise to racks or shelves, and trying to sell Kohl’s credit line to customers. In order to work more effectively, many Kohl’s cashiers must perform duties for other positions throughout the store, such as stocking and sales. In order to decide the right candidate, Kohl’s looks for applicants with a friendly personality, professional courtesy, and the ability to treat customers and coworkers with respect.

October 2014December 2015

Cashier

Burlington Coat Factory


Cash handling skills, merchandise stocking, and general cashier responsibilities, excelled in fast pace retail environment.  Providing customer service, checking out patrons, and completing returns and exchanges.

Education

20112015

High school Diploma

Athens drive high school