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Summary

 RELOCATING TO RALEIGH NORTH CAROLINA.

More than four years of strong administrative and hospitality. Excellent organizational and communications skills. Ability to show patience in extreme stressful situations. Effective team player in an environment with diverse individuals. Exceptional computer skills, and Time management skills. Open to hearing about positions in any field and I would make a wonderful addition to any team! A place that will secure a full-time employment position and will allow plenty of room for promotions. A company that's ready and willing to grow with me. 

Work experience

June 2018current

Customer service representative 

Afni

Answering incoming calls from providers only in regards to members Verizon plans 

September 28 2015September 27 2017

Customer services assistant

Humana

inbound and outbound calls, answering calls that were automatically sent through a headset. Dealing with individual Medicare members day by day.inbound and outbound calls, answering calls that were automatically sent through a headset. Dealing with individual Medicare members day by day. Answering questions related to the members health insurance. Responsible for handling escalated customer issues and resolving repeat- call technical issues in the call center environment.

October 2014December 2016

Cashier

Burlington Coat Factory


Cash handling skills, merchandise stocking, and general cashier responsibilities, excelled in fast pace retail environment.  Providing customer service, checking out patrons, and completing returns and exchanges.n

Education

2018

Associates in Medical Billing and Coding 

Wake Tech Community College 

Pursing my associates degree in medical billing and coding at wake tech ALL my class will be done strictly online. 

20112015

High school Diploma

Athens drive high school