ADriANA LAuREL Agate

  • Lompoc, CA
ADriANA LAuREL Agate

Innovative customer service rep seeks to work in a challenging and rewarding environment.

Summary

A motivated, detail oriented professional with over 12 years of
customer service and 6 years of management experience including
organizational development, understanding self and others, staffing,
commitment, and resiliency. Highly proficient in identifying actual
and potential problem areas and implementing solutions to ensure
quality, adherence to schedule, and cost effectiveness.

Work History

Work History
2014 - Present

Manager

Viking Garden Cellars

*Train Staff

*Schedule

*Inventory

*Order wine and beer

*Choose beer and wine for tastings

*Manage social media

Jan 2013 - 2014

Manager/Head Bartender

Fitzpatricks Tavern

*Schedule

*Nightly stocking/inventory

*Assist customers with problems or comlpaints

*Trained staff on POS and proper beer pouring

2007 - 2013

Patient Financial Counsoler II

Cottage Health Systems

*Obtain and verify insurance and authorizations

*Maintain current patient information

*Collaborate with doctors office for patient care

2003 - 2013

Manager/Bartender

Salettis/Red Zone

*Operatedrestaurant floor map and balanced register

*Planned events

*Scheduled reservations

*Bartender

*Advertised on Facebook

Education

Education
2003 - 2009

In Progress

Allen Hancock College

Majoring in Business with a focus on management