NPDI Implementation/Sustain Zone Americas
Nestlé GLOBE Inc.
Employee @ Nestle for Zone Americas
Phase 1: Implementation & Roll-out (until the end of 2011)
Implemented “NPDI” solution based on Nestle proprietary I&R process and SAP PPM 5.0 (Portfolio & Project Management) for all Nestle markets in the Zone Americas performing more than 75 on-site process & system workshops and training more than 1350 people in 13 countries (17 sites) in 18 months.
Coordinated all aspects of the implementation for 4 US divisions, Mexico, Central America and the Caribbean Region – including knowledge transfer to local teams, project migration into the new solution, go-live audits & declarations while achieving an implementation quality score of 96% between good and excellent (through market surveys).
Phase 2: Mature & Sustain (until the end of 2012)
Build Super User Network including 26 NPDI market/business champions and over 150 super users. Strengthened network through in-person workshops and continuous knowledge transfer/sharing. Worked closely with local teams to ensure continuity, local ownership and compliance with process and system requirements.
Performed on-site market visits to evaluate and improve the I&R maturity level periodically. Elaborated and supervised corrective actions while advised on longer-term continuous improvements. Reported market assessment results to markets’ VPs and executive leadership teams directly. Achieved "good" and "excellent" I&R maturity levels in accountable markets within 12 months of phase 2 of the implementation.
(Current) Phase 3: Sustain & Leverage
Currently facilitating executive portfolio reviews by developing and promoting reports to visualize I&R pipeline value, complexity and financial/growth expectations while driving/influencing project prioritization and focus.
Developed and implemented KPIs to monitor and improve portfolio data quality. Achieved 94% data quality compared to 11% at the beginning of the year.
Initiated and currently manage social media group with over 100 active participants to promote knowledge sharing, cross market collaboration, adherence to I&R best practices and most important to foster a deeper sense of community around I&R in the Zone Americas.