Technical Program Manager
Heading up the end-to-end IT delivery of projects; worth £0.5 to 8 million that impact the strategic Virgin Media provisioning platform. This platform plays a key role for provisioning all the Virgin Media Broadband and Digital TV customer data.
I have successfully overseen the delivery of the following projects on time, budget and quality:
- Virgin Media Vstuff
- Virgin Media 2-10 Mb broadband speed uplift
- Virgin Media Music (still in progress)
I have direct line responsibility for 10 people responsible for the following activities:
·Putting together the virtual teams with members from architecture, design, development, test and support teams
·Clarifying the customer requirements and assessing the associated IT effort
·Ensuring that all technical deliverables are monitored, tracked, reported against project scope, timelines and cost
·Aligning the technology solution with the business requirements, specifications and Key Performance Indicators
·Working closely with the operations teams to ensure that the agreed level of operational handover documentation is produced and effective knowledge transfer takes place
·Acting as the point of coordination to ensure requirements for the integration test environment with the validation team
I have also been managing the pipeline of new project requests from the commercial teams.