O. Adam Brister

O. Adam Brister

Work History

Work History
Nov 2008 - Present

Assistant Manager

Walmart #1578
Transferred laterally to gain experience in a different work environment, and learn different approaches to the business. Helped transform a store with inventory, operational and human resource opportunities into the model store in the Atlanta market. Championed company initiatives such as Inventory Management System, Feature Management and Aisle Location. Partnered with Children's Healthcare of Atlanta to raise money during Walmart's Associates Saving Kids (ASK) drive to raise money for the Children's Miracle Network. Coordinated with local marine dealers who displayed boats at our store location during Walmart/FLW events.   
Jul 2006 - Nov 2008

Assistant Manager

Walmart #1461
Prioritized and delegated daily tasks, maintained quality assurance standards, oversaw safety and operational reviews of a $98 million store. Provided supervision and development opportunities for hourly associates in assigned area by hiring, training, mentoring, evaluating performance, providing recognition, and ensuring diversity awareness.
Jan 2007 - Nov 2008

Conservation Director

Wyoming Bass Federation
Promote fish habitat restoration and growth, aquatic nuisance species eradication, angler access, fish health and tournament fish care in the state of Wyoming. Worked with the Wyoming Game and Fish Department and the Utah Division of Wildlife Resources to waive needless "no-cull law" for The Bass Federation's Western Divisional Championship bass tournament on the Flaming Gorge Reservoir.   
Jan 2005 - Jul 2006

Photo Center Manager

Walmart #1461

Drove the financial performance and profitability of the Photo Center by going after add-on sales and modeled, enforced, and coached hourly associates on proper customer service approaches and techniques. Ensured customer needs, complaints and issues were successfully resolved within company guidelines and standards. Raised awareness with store management about Federal copyright laws and EPA regulations of waste silver disposition and recycling. Performed extensive maintenance and repairs to aging photo processor and printer while learning the mechanics of each.

Jun 2004 - Dec 2005

Customer Service Manager

Walmart #1461

Created a positive shopping experience for customers as well as compliance with company policies and procedures by holding associates accountable, analyzing and interpreting reports, implementing and monitoring asset protection and safety controls. Supervised and provided direction and guidance on executing company programs and strategic initiatives to over 50 associates.

Apr 2003 - Jun 2004

Department Manager

Walmart #1461

Drove performance by ensuring that sales and profit goals were achieved and implemented plans to correct deficiencies. Involved in budgeting and forecasting sales by assessing economic trends and community needs. Worked with veteran department managers to develop merchant skills in addition to cultivating relationships with suppliers and vendors.

Apr 2002 - Apr 2003

Sales Associate

Walmart #1461

Provided excellent customer service as well as technical advice to customers on a wide range of electronic products. Learned basics of effective merchandising presentation, including accurate and competitive pricing, proper signing, in-stock and inventory levels. Took on additional responsibilities which led to promotion to a department manager position.

Education

Education
Aug 1998 - May 2002

High School Diploma

Green River High School

Skills

Skills

Operations Management

Analyzing and interpreting reports; implementing and monitoring asset protection and safety controls; maintaining quality assurance standards; overseeing safety and operational reviews; developing and implementing action plans to correct deficiencies; and providing direction and guidance on executing company programs and strategic initiatives. Prioritized and delegated daily tasks, maintained quality assurance standards, oversaw safety and operational reviews. Provided supervision and development opportunities for hourly associates in assigned area by hiring, training, mentoring, evaluating performance, providing recognition, and ensuring diversity awareness.

Customer Service

Models, enforces, and provides direction and guidance to hourly associates on proper customer service approaches and techniques to ensure customer needs, complaints and issues are successfully resolved.

Summary

Dependable customer service professional with 9 years experience in fast-paced retail environments and solid background in retail sales management. Offers exceptional team leadership, organizational, interpersonal and conflict resolution skills and the ability to motivate others in a supportive, cooperative team environment. Coordinates with management, multiple teams and vendors in the execution of daily tasks and functions. Generates and maintains records and reports, secures equipment and supplies, and complies with all administrative and district policies and regulations.

Objective

As an experienced retailer, I would like to utilize my interpersonal and communication skills in selling, marketing, and merchandising the products for the company in which I would be working and thus increasing the overall turn over of the organization. This would lead to the publicity of the quality products of the company.