Adam S. Martin

Advanced technology account executive

Work History

Work History
Jul 2007 - Jan 2015

Advanced Technology Account Executive

CDW Corporation | Herndon, VA
  • Responsible for $30 million in annual revenue
  • Consistently exceed sales and profit goals
  • Advise clients how to improve business with leading technologies
  • Promote CDW at local marketing opportunities, CIO events and The Tech Council of Maryland
  • Create business processes to strengthen our position in the cloud computing market and other service offering packages
  • Obtain all available sales certifications offered
  • Mentor regional account managers and promote importance of  certifications
  • Report weekly to Mid Atlantic Director of Sales
Oct 2004 - Mar 2008

Small Business Sales Specialist and Customer Care Guru

 Mailtrust, a subsidiary of Rackspace Inc.| Blacksburg, VA
  • Supported more than 500, 000 active email accounts with 2nd tier technical support
  • Entrepreneurial position responsible for growth of customer care team
  • Sold email hosting services to 100+ small business customers
  • Assisted VP of Customer Care in creating customer facing policies and procedures
  • Served as a liaison to the CEO, providing feedback from customers and team members
  • Integral part of executive management task force to create a 24 x7x 365 service organization
  • Lead efforts with technical writers to improve customer documentation
  • Interviewed dozens of employee prospects and provided feedback to our hiring committee

Education

Education
Aug 2002 - Aug 2005

Work-In-Progress

Virginia Tech
  • Completed 73 credits towards Business Management degree

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