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Ada Marie C. Ramos

Collection Specialist with Medical Knowledge

Work experience

Jan 2014Present

Collection Specialist

First Advantage Inc

Responsible for collections of outstanding accounts receivable dollars from the existing client base and all other aspects of collections, resolving customer billing problems and reducing accounts receivable delinquency. Outbound collection calls. Identify issues attributing to account delinquency and discuss them with management.

Jan 2013Jan 2014

Verification Associate

First Advantage Inc

Responsible to verify employment data. Adheres to verification process. Validates employment background screening, rental history screens, comprehensive criminal history checks, qualification and certification/license verification, SSN and I-9 employment eligibility confirmation.

Jan 2009Sep 2012

Company Nurse / Medical Team

Genpact LCC Callcenter – Alabang, Muntinlupa

Primary focus of health and wellness of each employees. Preventing work-related illnesses and injuries and promoting health and safety among workers, worker populations and communities. Case management, counselling, health promotion and wellness activities, legal and regulatory compliance, and workplace hazard detection, improve the health of employees

Sep 2007Dec 2008

Staff Nurse

Las Piñas Satellite & Trauma Center Hospital
Jan 2007Jan 2008

Company Nurse / Occupational Health

People Support - Makati City, Philippines

Education

Mar 2006

Bachelor of Science in Nursing

San Juan de Dios Educational Foundation

Passed Local Nursing Licensure Exam 2006

Skills

Driving with license
Budget and Inventory Management
Excellent Customer Service /client oriented
Excellent oral & written communication skills in both English and Filipino
Computer Literate (MS Office applications, vlookup, Adobe etc.)

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Personal Data

Date of Birth:                          04 June 1985 

Place of Birth:                       Manila, Philippines

Civil Status:                            Married 

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Character Reference upon request