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Work experience

May 2015Jan 2016

Center Director-Seminyak Village-Kuta, Bali 

PT. Retail First Indonesia (Total Asset Management, Marketing Research, Restructuring, Leasing and Marketing Company)

Report to    : President Director / Owner

Period          : 29 May 2015 to 28 December 2015

1. Managing and responsible  for  the Mall Soft Opening  on the 31st October  2015

2. Managing the following departments :

  • Project
  • Operations (Engineering, Security, Parking, Cleaning Service, Rubbish Removal, Pest Control, Sanitation Hygiene.
  • HRD
  • Finance & Accounting (Collection, A/R, A/P, Purchasing)
  • Lease Agreement
  • Fit-Out department
Apr 2012May 2015

Deputy General Manager 

PT. Bakrie Pesona Rasuna  - Plaza Festival & GMSB (GOR Mahasiswa Soematri Brodjonegoro) a Business Unit , under holding company of PT. Bakrie Swasakti Utama

Reports to       : Director /Board of Directors

Managing and responsible for the whole Shopping Mall and  Sports Center/Sport Facilties  Joint Operations with Province Government of DKI Jakarta

1. Departments :

Leasing, Event & Promotion, Finance & Accounting, HR & GA Dept. Operations (Engineering, Security & HSE, Parkin, Housekeeping) 

2. Sports Center Facilities : Basket Hall, Badminton Hall, Volley Ball Hall, Table Tennis Hall, Tennis Court, Swimming Pool, Foot Ball & Athletic Stadium. 

Apr 2010Mar 2012

Deputy General Manager

PT. Bakrie Swasakti Utama (PT. BSU) – Epicentrum Walk

Report  to : Chief Operating Officer PT. BSU

Managing and responsible for the whole operations of the Mall and Office Suites

Excludes : Leasing for the Mall and Sales for the Strata Office

Mar 2008Nov 2009

General Manager-Retail 

PT. Manggala Gelora Perkasa – Senayan City Mall

Report to       : Chief Operating Officer (COO)

Managing and  Responsible for the following Departments :

  • Tenant Relations – Retail Operations
  • Public Relations & Customer Service (Mall, Apartment and Office Tower)
  • Security & Parking (Mall, Apartment and Office Tower)
  • Housekeeping (Mall, Apartment and Office Tower)
  • Fit Out and Design (Mall, Apartment and Office Tower)
Oct 1993Feb 2008

General Manager e-Center, Supermal Karawaci 

PT. Supermal Karawaci 

Reports to      : Managing Director;

Managing and Responsible the following Departments :

  • Leasing
  • Marketing & Communications
  • Account Receivable (Collection)
  • Legal
  • Tenant Relations / Retail Operations
  • Security & Housekeeping
  • Engineering

2005 –  2007

Position          : General Manager Operations,

Report to       : Director

Managing and responsible the following Departments  :

  • Tenant Relations / Retail Operations
  • Account Receivable (Collection)
  • Engineering
  • Legal
  • Security & Parking
  • Housekeeping
  • Customer Relations Management (CRM)

1999 -  2004

Senior Manager Retail Operations, reports to General Manager

Responsible for the following Departments :

  • Tenant Relations / Retail Operations,
  • Account Receivable (Collection)
  • Security & Parking
  • Tenants Fitting Out
  • Customer Service

1996 – 1998

Assistant  Sr. Shopping Center Manager , reports to Sr. Shopping Center Manager .

Responsible for :

  • Retail Operations /Tenant relations
  • Lease Administration / Legal matters
  • Security

1993 – 1995

Lease Administration Coordinator, reports to Leasing Manager

Responsible for the following duties :

  • Supervise data on the Lease Information Sheet
  • Prepare Lease Agreement to be signed by Tenant
  • To get Tenants signed the Lease Agreement (90% of total tenants signed the Lease Agreement prior Mall opening) ;
  • Liaise with Notary legalizing the signed Lease Agreement ;
  • Prepare weekly Tenancy report on leased area in square meter and units

Assistant Tenancy Coordinator

PT. Plaza Indonesia Realty (d/h PT. Bimantara Eka Santosa) -  Plaza Indonesia Shopping Center

Reports to Manager, Tenancy Coordination.

Responsible for  the following duties :

  • Tenant Relations
  • Tenants Fitting Out
  • Involved in preparing  Grand Opening of Plaza Indonesia, by the late of Ibu Tien Soeharto

Front Office Department

PT. Wisma Kartika-Hotel Kartika Plaza (4 Star Hotel)
  • Chief - Business Service (Telephone, Facsimile, Telex, Typing service) for Hotel Guests
  • Supervisor - Front Desk (Guest Registration and Information)



Bachelor degree

Universitas Terbuka

Management Faculty (not finished)


Hotel Management Academy

Not finished

Senior High School

Senior Economic High School 

Graduated in 1981

Informal Educations

Informal Educations

  • ICSC (International Council of Shopping Center)- Learning on Tenant Relations, Marketing, Security, Leasing and Finance
  • Shopping Center Management Training – Bina Retail Indonesia (APPBI)
  • English Course - Perhimpunan Persahabatan Indonesia Amerika (PPIA)
  • Computer Course - Widya Loka

Seminar/Conventions, attended

  • APPBI (Indonesia Shopping Center Management Association), several times
  • APRINDO (Indonesia Retailer Association)
  • APGAI (Indonesia Garment & Accessories Suppliers Association)
  • ARCE Asia Pacific (Asia Pacific Retail Association)
  • ICSC Asia Pacific Annual Convention in Kuala Lumpur : “Asian Consumers – Retail Trends “
  • ICSC Asia Expo in Singapore : “Where Shopping Centers and Retailers Shop”
  • APPBI Shopping Center study tour, to Kuala Lumpur and Bangkok