Provide complete systems support for a manufacturer of fixed wireless broadband devices. Design and implement operational and performance testing, do site surveys and link planning, and provide customer support for fielded gear. Via phone, email, and in site visits, furnish complete pre- and post-sales support, installation, and on-site and remote troubleshooting. Work with hardware and software engineers to do black-box testing of Java-based GUI application and various hardware products running embedded operating systems. Write UNIX shell scripts for long-term soak tests and manage indoor controller units for wireless base stations. Write documentation and white papers describing wireless technology and applications.