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Abigail Van Rooyen

Retail Bank Service Consultant


  • ID Number - 

Work experience

Oct 2009Present

Service Consultant

Capitec Bank

Service Consultant


  • Administration -data capturing, scanning, filing
  • Sales
  • Investments and savings account
  • Fica compliance
  • Credit and affordability calculation
  • Cash management
  • Client service
  • Telemarketing
  • Client acquisition and retention
Nov 2007Sep 2009

Assistant Manager

Pep Stores

Assistant Manager-Noordhoek, Responsibilities


Staff planning


Stock control




N4-N6 Financial Management

False bay College

Financial Accounting

Cost Accounting

Entrepreneur and Business Management

ICDL certificate


Grade 12 Merit Award

Ocean View Senior Secondary School


I am an currently a high potential consultant at my branch doing management duties in the absence of the branch manager or assistant branch manager which includes staff planning, delegation of duties and client complaints. I have learnt the value of integrity, honesty and hard work how to plan task and execute within given deadlines. Skills Used Within my current position I demonstrate the ability to motivate my team and lead by example to effectively reach branch goals and targets. Im comfortable with working within a team or individualy and have the utmost respect for management wich can be validated with references

During my time as a 2IC our branch manager was 2 months absent wich gave me the opportunity to take control and implement new action plans to curb stock loss and effective planning thats eased branch flow. I also had the opportunity to open a new branch and conduct new employees. Skills Used ● Using my own initiative to implement new action plans. ● Taking the leadership role to stand out and was chosen to open a new branch.


Faghmeda Adams- branch manager 


Zenda Herling- previous branch manager 


Lazola Madlingozi- colleague 

083 776 3892


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