British Airways PLC
Catering to the executive club members who are the frequent flyers with British Airways or valued passengers from any one world alliance partner. Making customized reservations according to their needs and making amendments to the travel itinerary as per convenience. Helping them with queries related to their executive club account making sure that they earn Avios and tier points for their travel. Updating the advanced passenger information before the travel commences. Manually Calculating any difference in fare, taxes or carrier imposed charges while making any changes to their bookings. Help them with best alternatives in case of a schedule change or last minute flight cancellations.