Abhinash Janardhanan

Baggage Officer - Qatar Aviation Services


An airline professional with an overall experience of 12 years in aviation industry including 10 years in Baggage Operations

Work History

Work History

Baggage Officer

Jan 2012 - Present
Qatar Aviation Services

Ensure all baggage activities, pertaining to Airside Operations, within the laid down procedures and Service Level Agreements are adhered to by all Baggage staff.

Currently assisting the Baggage Management team from last 02 years. Job role includes;

  • Managing Baggage Operations Control
  • Undertake baggage improvement plan projects
  • Prepare baggage reports and statistics (weekly and monthly)
  • Monitor roster control and leave for baggage team which includes from baggage handlers to baggage officers.
  • Conduct investigations for absenteeism, late resumptions, over-carried bags, loading discrepancies and any other baggage operational issues.
  • Maintain action trackers related to operational issues, improvement plans, daily reports, KPI etc.
  • Organize weekly meetings with stake holders which includes Airline and other handlers like HIA Baggage Handling and Crisplant.
  • Conduct monthly meetings with officers and supervisors and update on the monthly report and operational highlights.
  • Implement and monitor SOPs
  • Stock management which includes hand held radios and scanners, office assets, airline uld cards and labels.
  • Liase with system support on issues with BRS.

Projects involved 

  • New Arrival Terminal transition - 19th Dec 2010
  • OAL Terminal - Dedicated terminal with BHS availability for non QR flights.
  • Main Transfer Baggage Facility Expansion - June 2013, involved in the setup of the state of the art facility with BHS & auto sortation availability.
  • Baggage Operations Control - 01 Dec 2013 . Setting up of BOC, involved in entire activities including recruitment and procedures.
  • HIA Transition - 01st April 2014 / 26th May 2014 . Allocation and rostering of the entire Baggage team, reviewing SOPs and initiating new procedures and work instructions.
  • Baggage Improvement Plan - Involved in multiple projects for BIP, such as streamlining OOG process, BQ Bags delivery, Safe Bag Campaign, BOC KPIs
  • Lean Solution Projects Project leader for ULD slip automation, and involved in projects of ULD utilization and Tagless Bag
  • Basic Induction and Bagscan Trainings - Conducted Basic Induction Trainings for new joiners and Bagscan Trainings for Baggage Handlers Trainings

Baggage Supervisor

Jun 2008 - Dec 2011
Qatar Aviation Services

Responsible for supervision of the arrival and departure baggage handling. To ensure the staffs are aware of all SOPs and adhere to them at all times

Senior Load Control Agent

Mar 2008 - Jun 2008
Qatar Aviation Services

To ensure a DCS or Manual load/trim sheet is prepared for each Customer airline departure, in full compliance with airline, and QAS procedures. To produce a timely, safe and efficient LIRF for each customer airlines departure.

Baggage Team Leader

May 2006 - Mar 2008
Qatar Aviation Services

To monitor arrival and departure baggage handling and to ensure the SOPs are followed at all times

Asst. Baggage Sorting Officer

Aug 2004 - Apr 2006
Kuwait Aviation Services Company - Kuwait

To monitor arrival and departure baggage handling and to ensure the SOPs are followed at all times


Oct 2003 - Mar 2004
Air Sahara - Cochin International Airport

Cargo Sales Executive - Responsible for promoting cargo sales by assisting services to the cargo agents and exporters.


Mar 2003 - Sep 2003
Air India - Cochin International Airport

Casual Commercial Assistant - Responsible for all documentations of Import and Export cargo. Meeting the arrival flights and monitoring the import cargo.




Apr 1998 - May 2001
Calicut University

Bachelor of Arts - Economics



Lean Solutions

Group Solutions - HIA

Lean Ambassador

Emergency Response Program


Ground Handling Trainings

Qatar Aviation Services

Altea DCS for CM and FM. DCS-RTB Check-In and Flight Control. Bagscan for BRS

Ground Handling Trainings

Qatar Airways

Ramp Handling, Basic Load Control, Basic World Tracer, Supervisor and Leadership skills, Dangerous Goods CAT-08, CAT-10, Ramp Safety Awareness, AVSEC, and Five star Leadership Foundation

Weight and Balance Licensing

Qatar Airways

Weight & Balance Licensing - Qatar Airways - A319, A320, A321, A330, B777, A300Freighter



Computer Skills

Windows 7, Windows 8, etc.

Office 2010 – MS Word, Excel, Power Point, etc.

Language Skills



Read & Write
















Personal Details

Age & Date of Birth

35, 14th Aug 1980



Marital Status


Address (Permanent - India)

Abhinash K J

Kizhupully House,


P O Parapukara, Trichur, Kerala,


Pin: 680310

Telephone (Permanent – India)


+91 480 2791408

Driving License

Indian / Qatari / HIA-AVOP



Passport Details


Passport No    


Date of Expiry

Place of Issue

23 March 2019

Doha, Qatar