Industrybuying.com (Emtex Engineering Pvt Ltd.)
Responsible for products in Supply Chain, Logistics, Pricing and Cataloguing. Product owner of ERPs and their API integration, Warehouse Management system and order management system.
- Marketplace Launch: Conceptualized the pivot from buy and sell model to a managed marketplace model.
- Catalog management system :Undertook the revamp of the system to improve the process efficiency, data quality and management of 1.5 million SKUs.
- Seller Panel : Implemented the seller portal to manage seller on boarding, orders, inventory, prices, catalogs and payments. Led integration of various 3rd party tools for process improvements
- Conceptualized and launched the Coupon management system aimed at GMV growth. Powers the entire discounting schemes.
- Pricing & payments: Introduced tax inclusive pricing which improved payment funnel by 22%. Implemented bulk purchase discounts scheme to increase the average order value. Led integration of various payment gateways and wallets. Implemented advanced pricing and taxation module to determine the selling price of products.
- Order management system & SCM : Developed a procurement planning tool to make the procurement process more effective and issue resolution in a real time manner, an order allocation logic to automatically select the vendors for order fulfillment. Introduced a batch management process to optimize the internal warehouse processes.
- Courier Engine : Implemented self serve portal for courier partners for managing pickups which led to reduction the shipment TAT by 1 day. Implemented advanced serviceability check to reduce order cancellations and automatic the LSP selection for order fulfillment. Smart courier selection led to a monthly saving of INR 1.2 million in the courier charges. Courier tracking integrations to improve customer experience and reduce RTOs and RTVs.
- Taxation : Project owner for GST implementation. Carefully planned and successfully executed the transition of all the software products at IB from VAT regime to GST.