- Supervise teller staff, assisting in the coaching, training and the development of tellers.
- Monitor branch list of suspence accounts as per bank policies and procedures.
- Maintains a cash drawer; vault balances and audits the cash drawer according to policy and schedule.
- Supervises other bank tellers and their cash drawers.
- Searches for the cause of an overage or shortage when a teller’s drawer does not balance correctly.
- Motivates the other bank tellers to remain friendly and professional at all times.
- Trains new tellers in bank practice and procedure.
- Handles upset or irate customers.
- Provides access to the vault.
- Carries money to the vault and audits the vault regularly with the help of the custodian.
Bachelor of Commerce
- United Arab Emirates, AE Abu Dhabi
- +971-508188314 +971 5588 950 28