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I specialize in Computer Networking and Information Security. I have configured switches and routers for Integrated Telecom Company (ITC) with minimum supervision. I was also involved in managing access rules on Palo Alto Firewalls. I also participated in developing corporate-wide security policies for ITC. I was responsible for corporate-wide IT devices and equipment inventory. In addition I was involved in related IT/Network field such as managing and configuring Cisco IP Phones.

Core Skills: Cisco Routing and Switching, Palo Alto Firewall, and Cisco Call manager

Work History

Aug 2016Present

IT Support Engineer

MetLife (AIG) ANB
  • Managing Active Directory and Microsoft Exchange users.
  • Resolving IT issues with internal users. 
  • Patching all network machines (Laptops, Desktops, and Servers) using Desktop Central. 
  • Scanning and resolving any virus issues on the network. 
  • Manage users data encryption with McAfee.
  • Daily routine checks of all servers and services that are up and running.
Jan 2014Feb 2015

Network Security Administrator

Integrated Telecom Company (ITC)
  • Participated in developing corporate-wide IT security policies
  • I was the sole responsible for configuring and managing Cisco IP Telephony Corporate-wide
  • I was the sole responsible for corporate-wide IT inventory and device management.
  • I participated in helping ITC obtain ISO/IEC 27001 for Information Security Management System by answering external auditors questions and insure corporate compliance with the certification requirements.
  • I participated in the establishment of ITC IPTV platform. Particularly I helped ITC in defining the requirements based on ITC network infrastructure capacity assessment.
  • I was in charge of finding an End-to-End Video-On-Demand (VoD) provider communicating ITC requirements to vendors and technically evaluating vendor response.
  • I participated with the Network team in Fiber GPON training sessions.
  • I participated in corporate-wide security awareness training by developing attractive and easy to understand brochures and pamphlets.
  • Publishing Internal Security Advisories and Awareness for corporate-wide employees.  


Oct 2008Jan 2014

Bachelor of Networking & Information Security (2.97/4)

Al Yamamah University

In my senior graduation project, we developed an ARP Cache Poisoning Detector which indicate if an intruder was successful in changing a device MAC address. Took general courses related to design, configuration and maintenance of LAN and WAN. Took courses in wireless local area network and wide area network transmission technologies. The study of computer forensics, computer crimes, response to security incidents, Cybercrime investigation and prosecution.