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Sep 2010Jun 2015

Bachelors of English Literature and language

Arab Open University
Jan 2012

English language course

Expression institute for privet training

Work experience

Mar 2013Jun 2015

Team leader, call center

public service company

Still at work currently 

Jan 2012Oct 2012

Customer service, call center

VIVA Telecom
Sep 2010Oct 2012

Organizer in theater

Public Authority for Youth and Sport
Jan 2011Nov 2011

Promoter and customer service, call center

Fast Telco


Office program

Word & Excel using Microsoft office in order to do daily reports and assistance 

Dealing with customers

Ability to deal with customers with rapid response to them while maintaining my duties towards them in the scope of work

Work as part of a team

Dealing professionally with co-workers and maintain its spirit of cooperation